Lamps Mall - Advertise low then change price

Posted on Thursday, December 13th, 2007 at 6:43pm CST by 39b83d85

Product: Frederick Cooper Chandelier FCB005H1

Company: Lamps Mall

Location: 1428 4th St
Santa Monica, CA, 90401, US


Category: Other

Ordered item on 11-21-07 at advertised price $400.95. Received email confirmation of order. Lamps Mall policy is orders cannot be cancelled once placed per their cancellation policy. When I hadn't received the item by 12-13-07, I called to inquire. I was told item was discontinued and no stock was available from the mfg. I called mfg. who confirmed it was current, and that stock was available. They also told me MSRP should be $1625. I confronted Lamps Mall that it was in-stock, they admitted they mis-priced the item on their site, but refused to ship the item unless I pay $1625.MSRP less 10%. They know of the problem, yet their website still advertises the item at $400.95. When threatened with legal action, they said no problem, we can use any of 100 reasons why we choose to cancel the order. They're wrong. Offer+acceptance+consideration=BINDING CONTRACT.


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