Electrolux Canada Sucks / They don,t back there product
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Pro Series 23 Cu. ft Counter Depth Refrigerator, # PHSC39EESS Electrolux Home Products, Canada/ Frigidare Electrolux Canada Corp. 6150 McLaughlin Road Mississauga,, On L5R 4C2 CA http://www.frigidaire.com May 11 2005, we purchased the best set of appliances Electrlux Home Products make, Frigidaires Pro Series, On Dec 15. Only 7 months later we had to repair the ice maker under warranty ( no problem) well it never got fixed till late Jan/06. On Feb 21/06,The repairman made another house call to repair the ice maker again, Well it never got fixed till Mar 29/06. In July/06 they finally replaced the ice maker with a new one, at this point the warranty had run out so Electrolux finally covered the cost of the problem that started 7 months earlier after a lot of phone calls. In Aug/07 the mother board that operates the electrical end of the refrigerator died, and had to be replaced,($400.00) later Finally on Dec 8/07, our dearly beloved refrigerator died for good, I am pretty sure it is the compressor this time, So we had to go out and buy a new refrigerator, you can bet it IS NOT A FRIGIDAIRE, In all this we are out $700.00 in repairs and service calls, And we have spent several summer months with no refrigerator, Frigidaire has done nothing to help us after the one year warranty ended, When we told them we had to buy a new refrigerator, they told us the refrigerator problems are over and we have no reason to contact them any further. Can you believe after all we went through they do NOT want us to contact them again. DO NOT BUY FROM ELECTROLUX HOME PRODUCTS, The company treats there customers like shit! From: Message Author (click here to email author)Date: Tuesday, 11-Dec-07 03:08:26 CST Business: Reply Online Consumer: Comment On This Comment On ThisSame thing hapenned to us too.In october 2007 we purchased a new frigidaire gallery electric stove,7 months later while cooking we heard a winding noise from the appliance,the glasstop just cracked.Of course we called a technician to come and fix the problem,to our surprise,he told us it was not guaranteed.With that stove we bought an extended warranty,still not covered.the technician made a report that we dropped something on it.After giving us an estimate to have it fixed(close to 800$)he charged us 95$ for the 5 minutes he was at our place(which we rufused and still refuse to pay)we asked him to leave.That was in June and they still refuse to repare the appliance.Now we're in december and they won't fix it.So we're stopping the payments(about 30 left).They can come and pick it up and we're going to buy another brand not made by elctrolux.We just had enough of them. From: Message Author (click here to email author)Date: Tuesday, 02-Dec-08 16:29:08 CST Business: Reply Online Consumer: Comment On This |
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