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new KIA - sales misrepresentation

 
new KIA - sales misrepresentation

A very good day...


On 7/31/07, I sent you the following Email relative to above subject.


I was hoping to receive an acknowledgement advising that you may be =

positioned to help me. To date - to reply.


I do hope you can help me in this most unfair situation involved.


Please advise either way... Many thanks.


*************************************************************************=


I recently purchased a new KIA from West Palm Beach KIA [Florida].


I am 82 years old and on occasion, not too sharp; if not trusting.


In simplicity, I was given prices for the EX 2007 series, accepted a =

price {actually later learned to be high]; but then the situation was =

twisted and I was given an LX [cheaper model] on delivery. I was so =

absorbed with the salesman's technical chatter on the advantages of KIA, =

that I did not fully note the contract, but merely the numbers. Actually =

the contract did not have a reference to the model name.


Later, I discovered that I actually received a KIA 2006, which was =

listed in the corner of the contract, not noticed. At all times I and =

my wife discussed a 2007 KIA, stating that we were trading in a 1997 =

vehicle and we were following the 10 year cycle.


I contacted Palm Beach KIA by fax and Certified letter and telephone =

calls; never receiving a response. I feel that I am now in the 'aged =

beware' category - for the first time.


I contacted KIA USA who stated that they could do nothing with the =

dealer. Stating that their KIA dealers basically do whatever they want.


ed rasko

Email User

From: Message Author (click here to email author)
Date: Tuesday, 07-Aug-07 13:20:37 CDT

Business: Reply Online   Consumer: Comment On This

 

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