new KIA - sales misrepresentation
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new KIA - sales misrepresentation A very good day... On 7/31/07, I sent you the following Email relative to above subject. I was hoping to receive an acknowledgement advising that you may be = positioned to help me. To date - to reply. I do hope you can help me in this most unfair situation involved. Please advise either way... Many thanks. *************************************************************************= I recently purchased a new KIA from West Palm Beach KIA [Florida]. I am 82 years old and on occasion, not too sharp; if not trusting. In simplicity, I was given prices for the EX 2007 series, accepted a = price {actually later learned to be high]; but then the situation was = twisted and I was given an LX [cheaper model] on delivery. I was so = absorbed with the salesman's technical chatter on the advantages of KIA, = that I did not fully note the contract, but merely the numbers. Actually = the contract did not have a reference to the model name. Later, I discovered that I actually received a KIA 2006, which was = listed in the corner of the contract, not noticed. At all times I and = my wife discussed a 2007 KIA, stating that we were trading in a 1997 = vehicle and we were following the 10 year cycle. I contacted Palm Beach KIA by fax and Certified letter and telephone = calls; never receiving a response. I feel that I am now in the 'aged = beware' category - for the first time. I contacted KIA USA who stated that they could do nothing with the = dealer. Stating that their KIA dealers basically do whatever they want. ed rasko From: Message Author (click here to email author)Date: Tuesday, 07-Aug-07 13:20:37 CDT Business: Reply Online Consumer: Comment On This |
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