Re: Sony Corporation - YONGLIN KONG - LZDQ-9760-8879

Paula.D:

Before I ask your: I don't get the rebate. you answer me the rebate check has been returned to your facility. because your have my address is wrong. tell me:allow up to 30 days for this process to complete and a new check to be mailed but new you say: your are unable to replace this check for me. so. I don't know why? please explain to me.

Thank you

YONGLIN KONG08/07/2007

Sony Corporation Email User wrote: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} st1\:*{behavior:url(#default#ieooui) } Thank you for contacting the Sony Rebate Processing Center.

Our records indicate that for offer number 05-A40406 check number 200515 was mailed on 2/26/2007. Unfortunately the offer has ended and we are unable to replace this check for you.

If you have any further questions or concerns, please free to contact by e-mail at Email User or by phone at 1-800-268-3438.

Thank you for your interest in the Sony Rebate Program.

Sincerely,

Luke P.

Customer Care

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From: yonglin kong [mailto:Email User]

Sent: Sunday, August 05, 2007 9:39 PM

To: Sony Corporation

Cc: Email User

Subject: Re: Sony Corporation - YONGLIN KONG - LZDQ-9760-8879

Hi:

This is fourth time the e-mail. please check the below your the revert. each time tell me wait about 2 weeks. I have been wait 2 months. up to now. I don't get my rebate. please tell me. I need wait how long?

Thank you

YONGLIN KONG 07/28/2007

Sony Corporation Email User wrote:

Thank you for your interest in this Sony Corporation promotion. We apologize for any inconvenience this may have caused you. Unfortunately the offer has ended. At this time, we will look into your situation further for you. Your rebate submission will be sent to a supervisor who will investigate the problem. Please allow 10-14 business days for this to be completed.

If you have any further questions or you would like to check the status of your rebate contact us at www.web-rebates.com/sony.

We appreciate your participation in this promotion and have a great day!

Sincerely,

Luke P.

Customer Care

---------------------------------

From: yonglin kong [mailto:Email User]

Sent: Friday, June 29, 2007 6:18 PM

To: Sony Corporation

Subject: Re: Sony Corporation - YONGLIN KONG - LZDQ-9760-8879

Hi:

Your have my address it's right. I repeat my address:422 SAND CREEK RD APT220 ALBANY NY 12205.

Thank you.

YONGLIN KONG 06/29/2007

Sony Corporation Email User wrote:

Thank you for contacting the Sony Rebate Processing Center.

We have received and processed your rebate submission.

Our records indicate that:

Check # 200515 for $ 20.00 was shipped on 2/2/2006.

The check has been returned to our facility.

In order to reissue a new check please verify your current mailing address. We have your address as:

Address:

422 SAND CREEK RD APT220

City, State, Postal Code:

ALBANY, NY 12205

Once your address has been verified a new check will be issued to you.

Please update us verifying that this is the correct address, or make the necessary changes. This process can take up to 30 days to complete.

For a list of frequently asked questions or if you would like to check the status of your rebate, please visit our website www.web-rebates.com/sony. You may also contact us by e-mail at Email User or by phone at 1-800-268-3438. Thank you for participating in the Sony Rebate Program.

Sincerely,

Walter A.

Customer Care

---------------------------------

From: Yonglin kong [mailto:Email User]

Sent: Wednesday, June 27, 2007 10:01 AM

To: Sony Corporation

Subject: Re: Sony Corporation - yonglin kong - LZDQ-9760-8879

I don't understand. I get wait how long?

Sony Corporation Email User wrote:

Thank you for your interest in this Sony promotion.

We apologize for any inconvenience this may have caused you.

At this time, we will look into your situation further for you.

Your rebate submission will be sent to a supervisor who will investigate the problem. Please allow 7-10 business days for this to be completed.

If you have any further questions or you would like to check the status of your rebate contact us at www.web-rebates.com/Sony.

We appreciate your participation in this promotion and have a great day!

Sincerely

Paula D.

Customer Care

---------------------------------

From: yonglin kong [mailto:Email User]

Sent: Thursday, June 07, 2007 2:52 PM

To: Sony Corporation

Subject: Re: Sony Corporation - yonglin kong - LZDQ-9760-8879

Hi:

By far. I don't get the new check. I take thought for your have my current address is wrong again.So. I send my current address again:

422 SAND CREEK RD APT220 ALBANY NY 12205

Thank you

YONGLIN KONG 06/07/2007

Sony Corporation Email User wrote:

Thank you for contacting the Sony Rebate Processing Center.

We have placed a stop payment on check # 200515. We ask that you would allow up to 30 days for this process to complete and a new check to be mailed. If in the meantime, should you receive the original check listed above, please do not cash it as it will be void and your bank may charge you fees.

Sincerely,

Gabriela I.

Customer Care

---------------------------------

From: yonglin kong [mailto:Email User]

Sent: Tuesday, April 24, 2007 7:46 PM

To: Sony Corporation

Subject: Correct my address

Thank you answer the question for my rebate. I check your have my current mailing address is wrong. My current mailing addressis: 422 SAND CREEK RD APT220 ALBANY NY 12205.

NOTICE: my apartment number is 220. It's not 20.

Thank you.

YONGLIN KONG 04/24/2007

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From: Message Author (click here to email author)
Date: Tuesday, 07-Aug-07 16:29:06 CDT

Business: Reply Online Consumer: Comment On This

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Complaint #: 148171

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