Comcast Cable TV and Internet Services

Cable Television and Internet Services

Comcast Cable

Office located at:

1255 West North Ave.

Chicago, IL 60622

800-262-2278

My home (apartment) currently does not have cable tv/internet

services and I am trying to purchase a plan from this company. I've

called the office three times and each time they have told me that my

apartment already has service and the account is under another

tenant's name. This means that they cannot set up an account for me.

With the first two calls they told me that someone would call me.

They never did. The third time -- just a little while ago -- I told

them that I was considering contacting the Better Business Bureau and

they just hung up.

Comment On This

If you were to provide a copy of your lease agreement to your local office they would disconnect the old account and set up new services for you. You can fax the lease agreement to them if that is easier, however you should phone them first to make sure they know what's coming. Feel free to contact the Better Business Bureau if you feel you are being violated, however in this situation there isn't much they could do for you.