Complaints.com

From: Message Author
Date: Friday, 31-Aug-07 05:35:50 CDT

I have a problem, in January 2007 I purchased a new HP laptop/notebook =

costing almost =A3400.00 from through Laptops Direct. I am not new to =

computers however although I read the instructions something went wrong =

when the machine installed the software, I couldn't use it. For the =

first two months I tried to get support from laptops Direct to no avail.

They then passed me over to HP Support and for the past six months I =

have been trying through them to get the machine to work, again to no =

avail. In desperation some three weeks ago I wrote to the sales Director =

of each firm explaining my plight and asking for help. To date I still =

cannot get the machine to work and although Customer Services have told =

their support people to get in touch with me there has been no response. =

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Tel. 01202693899