Complaints.com

From: Message Author
Date: Friday, 31-Aug-07 13:24:38 CDT

HELLO,

I HAVE TWO

IN THAT THEY ARE LINKED

ORBITZ.COM

AND

AMERICAN AIRLINES

SIMPLY PUT I BOOKED TICKETS FIRST CLASS THROUGH ORBITZ

HAD TO CANCEL THEN WITHIN A TWO WEEK PERIOD AND WAS TOLD THEY ARE NON

REFUNDABLE

AND IF I WANTED TO I WOULD HAVE TO CONTACT AMERICAN AIRLINES TO SEE

IF THEY WOULD CREDIT THEM

FIRSTLY

AS I SAID BOOKED THEM FIRST CLASS

AND I KNOW FROM FIRST HAND EXPERIENCE THAT IF YOU BOOK FIRST CLASS

AND CANT USE THE TICKET IT WILL BE REFUNDED

SO WHY DO I COMPLAIN

APPARENTLY THE TICKETS I BOOKED THROUGH ORBITZ WERE COACH WITH AN

AUTOMATIC UPGRADE TO FIRST CLASS

HERE IS THE SCAM

ACCORDING TO AMERICAN AIRLINES

THAT AN AUTOMATIC UPGRADE TICKET IS NON REFUNDABLE

THAT WOULD BE FINE IF I WAS TOLD IN THE BEGINNING FROM ORBITZ

BUT SINCE NOW WHEN YOU CONTACT THESE BIG COMPANIES

THE PERSON ON THE OTHER END IS IN INDIA OR WHO KNOWS WHERE

IT'S LIKE YOU ARE SPEAKING WITH ANOTHER CULTURE

I DONT KNOW ABOUT THE REST OF THE WORLD

BUT IT IS TIME TO BOYCOTT THESE KIND OF ORGANIZATIONS

THAT NO LONGER HUMANIZE THEMSELVES AND LEAVE IT TO A MENU OF

ELECTRONIC VOICES

AND ALIENS FROM ANOTHER PLANET

WHAT IS THAT GREAT LINE FROM "NETWORK"

"I'M SICK AND TIRED, AND I AM NOT GOING TO TAKE IT ANYMORE"

IF ORGANIZATIONS CANNOT REPRESENT THEMSELVES HONORABLY

THAN THEY SHOULD GO GET A DAY JOB

AND LEAVE THE REAL HARD WORK TO THOSE WHO WILL ACT ON IT

WITH DIGNITY

I AM FOR STARTING A BOYCOTT OF ORBITZ AND AMERICAN AIRLINES

BY THE WAY HAS ANYONE STOOD IN ONE OF THOSE LINES AT THE AIRPORT

DOWN WITH AA

AND DOWN WITH

OB

DISGRUNTLED FLYER