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Consumer Message

From: Message Author
Date: Friday, 31-Aug-07 18:29:30 CDT

Business Info

Mitsubishi Projection TV model # WD73927. We purchased this TV in March of

2006. In May of 2007 our TV went out and we were told that the major component

that projects the images had gone out and that a replacement was being

developed at Mitsubishi and we would get our TV back in a week. Well, many weeks

later and still no repair and just today we were told that the new component

isn't any good either. We spent $9,000.00 and have been without a TV since May

with no resolution in sight. To make matters worst you cannot get any

assistance from Mitsubishi. They stated we could not get our money back and that we

would have to wait to let them fix it first. At this point we need help and I

know we are not the only consumers having this problem. Jana McMurray

5626967728 August 31, 2007.

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Comment On This

From: Message Author
Date: Saturday, 16-Feb-08 20:08:58 CST

Business Info

i bought my 73" wd73927 in feb 2006 the lamp failed and replaced feb 20th 2007 cost me $287.64, light engine failed march 2007 new light engine replaced may 2007 cost $2300 mitsubishi, said light engine failing again jan 2008 to be replaced agian by mitsubishi $1600, lamp failed jan 16th 2008 installed new lamp jan 18th 2008 cost me $226, in a two year period this tv will be on its 3RD light engine and 3RD lamp, just wondering how many people are having this nightmare with this tv.