Complaints.com

From: Message Author
Date: Thursday, 30-Aug-07 17:48:51 CDT

Vocational Rehab Services

Raleigh, NC

Michael Kanai of Southern Rehab was hired by an insurance carrier to provide

me with vocational counseling as I began looking for re-employment following

an injury. Several weeks of disservice by this alleged professional was met

with my complaints and calls for him to step down, which would have allowed

me to have another counselor assigned. Here is what I experienced from this

alleged professional counselor. Week One--First meeting, he requested we

meet at town library, and he never shows up. Week Three--Again, he never

shows up for our SCHEDULED meeting. He confirms the appointment in an

email, but attempts to cast blame on me for the reason he never showed, for

the second time. Week Five--I have some lingering urinary issues from my

injury, and this counselor spoke to me about this while other library

patrons were beside us at a table where we sat. He made no attempt to keep

private matters private. Week Seven--He prepared my resume and added two

fake and unearned degrees to my education section. Even though he was well

aware that I had no advanced education beyond high school. I complained

several times to the insurance company that hired this clown. I complained

to his supervisor, Adele Doering, but she would not address the matter. I

complained to the President of Southern Rehab, Jane Rouse. She responded in

an email saying that she would look into the matter and get back to me, but

she never did. Finally, after filing a legal action against the insurance

carrier, NC Farm Bureau, they finally fired Mr. Kanai from my case.

BEWARE OF THIS COUNSELOR

Don

Boone, NC