Landmark Dodge

Landmark Dodge Morrow GA

On 8-15-07

My power brakes went out on my 2004 Dodge Ram, with only 52,000 miles.

So I took it to Landmark Dodge in Morrow GA.

I got a call on 8-16

The service advisory told me the brakes were covered by the Master Tech

warranty, but he found more problems with the truck.

1. throttle body is dirty

2. Intake manifold filled with Gunk

3. Fuel injectors stopped up

4. Rear pinion seal on the rear end is leaking

5. Needs plugs and wires.

He said the only other problem covered by the warranty is the rear pinion

seal.

I told them not to touch anything not covered by the warranty, and was told

to call 8-17-07 to check progress.

8-17-07

Called said he had to order the brake booster which failed.

didn't come in until the 22nd and was broken upon arrival. They ordered

another one and said it was rushed. That one arrived on monday 8-27-07 and

my truck was supposed to be done 8-28-07.

8-28-07

I go and pick up the truck drive home, everything is normal, or so I

thought.

8-29-07

I start the truck in an attempt to drive it to work, and hear a strange

noise. So I popped the hood and my air intake, and filter were not

connected to the motor, just thrown under the hood and shut on them.

I call and complain and demand they pay for someone else to fix their

mistake and they said its not their fault the technician just over looked

it. Which is BS. The service manager proved to be as much help as the

service adviser.... none. I put the truck back together myself after I paid

the deductible for the warranty work to be done.

This is all I can think to do.

Please no one go to Landmark Dodge in Morrow GA.