Acer Aspire 5610Z Complaint

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Attention: Manager of Complaints.com website correspondence

From: Dean L. Ritchhart, Principal, Ritchhart & Associates

Subject: Complaint on Product Integrity for product listed above - Acer

Aspire 5610Z

Within 5 months I have experienced two complete CD/DVD drive read/write

failures; one was supposed repaired and last for less than 2 months. I

refuse to send it back for the second repair since on www.my3cents.com I

found a fellow compaliner who sent it back 3 times for the same problem.

Sorry to mention your competitor but we are all in this to help I am sure

you agree.

Hope this helps you and your readers.

I am a reasonable person but it looks like I may have to sue them for loss

of income as I am small and my computer is my sole tool for my business. If

you have readers who could help me with this process (without condoning my

action on your part), I would appreciate it.

Best Regards,

Dean L. Ritchhart - Principal

Ritchhart & Associates

P.S. Keep up the good work. I am a retired auditor and I love to see some

justice especially for those who can't defend themselves. As a footnote I

do have all of the documentation to support my claim and request for a

replacement (maybe a Dell....you think?) in the event that I choose to sue

or can find others to join in a class action suit if the complaints keep

growing.

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<div>Attention:&nbsp; Manager of <a href="http://Complaints.com">Complaints.com</a> website correspondence</div>

<div>&nbsp;</div>

<div>From:&nbsp; Dean L. Ritchhart, Principal, Ritchhart &amp; Associates</div>

<div>&nbsp;</div>

<div>Subject:&nbsp; Complaint on Product Integrity&nbsp;for product listed above - Acer Aspire 5610Z</div>

<div>&nbsp;</div>

<div>Within 5 months I have experienced two complete CD/DVD drive read/write failures; one was supposed repaired and last for less than 2 months.&nbsp; I refuse to send it back for the second repair since on <a href="http://www.my3cents.com">

www.my3cents.com</a> I found a fellow compaliner who sent it back 3 times for the same problem.&nbsp; Sorry to mention your competitor but we are all in this to help I am sure you agree.</div>

<div>&nbsp;</div>

<div>Hope this helps you and your readers.</div>

<div>&nbsp;</div>

<div>I am a reasonable person but&nbsp;it looks like&nbsp;I may have to sue them for loss of income as I am small and my&nbsp;computer is my sole tool for my business.&nbsp; If you have readers who could help me with this process (without condoning my action on your part), I would appreciate it.

</div>

<div>&nbsp;</div>

<div>Best Regards,</div>

<div>Dean L. Ritchhart&nbsp;- Principal</div>

<div>Ritchhart &amp; Associates</div>

<div>&nbsp;</div>

<div>P.S. Keep up the good&nbsp;work.&nbsp; I am a retired auditor and I love to see some justice especially for those who can't defend themselves.&nbsp;&nbsp;As a footnote I do have all of the documentation to support my claim and request for a replacement (maybe a Dell....you think?) in the event that I choose to sue or can find others to join in a class action suit if the complaints keep growing.

</div>

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