Aurora Loan Services

=20

My mortgage was bought by Aurora Loan Services from Sovereign Bank a few

months ago. I pay my monthly mortgage online at the company=92s website. =

My

mortgage is paid on the day due, since that is the day I am paid, and is

directly debited from my bank account. However, Aurora has sent me a

statement showing me as two months late. When I finally got a human =

being in

the =93Customer Service=94 department, the representative claimed that =

my

payments were made after the cutoff time for the day, 7:00p.m. Mountain

time, which means that I would be making my payments after 9:00p.m. my =

time.

I certainly do not pay bills in the late evening! So far, the company =

hasn=92t

tried to report me to the credit rating agencies for making late =

payments,

but I do NOT trust Aurora!

No virus found in this outgoing message.

Checked by AVG Free Edition.=20

Version: 7.5.484 / Virus Database: 269.12.10/977 - Release Date: =

8/28/2007

4:29 PM

=20