about my closed account

account in question: 57098303

i was given a final bill of 50.87 that i paid online on 7/31. there were=

2 payments of 50.87 taken from my credit card, 1 of which was not appro=

ved. Now I am getting a bill for activity on this bill that was closed i=

n May/June. I asked the lady (Linda Florance)tonight at 11:10pm to credi=

t back 50.87 to my credit card and she said that she could not. I also a=

sked to maybe credit my home account for 50.87 and she said that she cou=

ld not. She said that there was a PPV from November 2006. My sister and =

her 4year old daughter did not even know how to use the PPV. Please reim=

burse 50.87. I do have another account on that phone number as u can see=

i am a good paying customer. I will never recommend directv again and w=

ill probably cancel when my contract is up.

Thank you,

Nancy Dougherty

865-908-1127

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