LVMH group - Complaint

Posted on Wednesday, August 22nd, 2007 at 4:47pm CDT by eff42404

Product: Dior timepiece

Company: LVMH group

Category: Jewelry, Watches

To Whom it concerns:

My complaint is with Dior a division of LVMH group whom I purchased a watch from within the last six months. Apiece of the timing apparatus just fell off. They are saying my warrant is null and void, because they say it was broken off and are now charging a fee to fix it, claiming a tubular mechanism would still be in place if it had just fallen off.

Poor workman is my contention, as to why the piece fell off, I should not have to pay, as should stand by their warrant, which seems to be not worth the paper it is written on.

Thank you


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