Cox Communications

Dear Sir or Madam,

I have been without TV cable service since July 18, 2007. I can not seem =

to get anywhere with the service desk. I have never in my life seen such =

a mis-managed customer service department. No one seems to care that a =

paying customer is out of service. Since they are the only cable service =

in my area, customer service is not a priority. One of the worse things =

is that I never get the same answer twice on how my problem will be =

resolved, with the exception of two "I don't know" answers. (pretty =

pathetic)

I happened to enter in my search engine "Cox Cable Complaints", and I =

was amazed at the number of dissatisfied customers. I don't care how big =

that company is, isn't there some way of bringing them to their knees?

Any advise you can give me will be appreciated.

Thank you and I look forward to hearing from you.

Regards,

Melanie Fazzini

1508 W. Alamo Drive=20

Chandler, AZ 85224

email: Email User

Comment On This

Sounds like a jealous AT&T employee, or satellite installer. Come up with something more believable than that.