Unreliable TISSOT T-Touch Watch

I would like to make a complaint against Tissot for their unreliable T-Touch

Watch they ever produced.

I bought Tissot T-Touch watch 3 years ago. It works fine, but recently the

most awesome touch screen started not function well. Due to its price, I

don't think it should be so unreliable. I went back to the shop I bought the

T-Touch watch, they told me I should go to the Swatch Customer Care by

myself, as there is several other T-Touch owners who ask them to send for

repair had waited 2-3 months. They even showed me several invoices from

Swatch Customer Care, all of them are due to touch screen problem.

I went to Swatch Customer Care and waited for nearly 2 hours. The technician

told me that my watch needed to be serviced and require 6 - 8 weeks to order

the parts. I asked them what happened to my watch; they told me it needed to

change the touch screen and whole movement. it will be 178 Singapore dollars

in total. (Nearly 1/5 of the watch price)

Ironically, there is the Tissot catalog in the room stated that Tissot is

the only Swiss watch manufacturer that has displayed the Swiss flag for more

than a half century, and it represents golden quality for silver price. I

really don't think so. If Tissot T-Touch can be as good as Casio Protrek

triple sensors, I will be more than happy.

I hope Tissot can and will improve its quality and hopefully can carry a

Japanese flag I the near future.

Regards,

James.