complaint against ITS Corporation in Denver

Business Reply

ITS and I have settled the dispute amicably. While they had offered to

arbitrate the matter, I am writing to report that we reached a mutually

agreeable resolution of the dispute without having to proceed with the

arbitration

Dear Sirs,

The complaint concerns:

ITS Corporation

7979 E Tufts Ave STE 1400

Denver, CO 80237-2849

phone: 1 303 846 2800

It is filed by Tomasz Nadrowski in New York.

Phone: 917 912 4641.

WARNING: ITS Corporation alias America's Job Network alias Careertransition alias JMAC alias EMS alias McKenzie Scott. Under these monikers hides an unscrupulous operator in Denver purporting to "offer solutions to professionals" seeking employment nationwide. Appearing under half a dozen different names, ITS has sought to sidetrack attention from its value destructive activities.

ITS conducts an aggressive sales campaign, surveying websites in search of resumes posted by jobseekers. Their pressure to sign a contract with prospective clients is relentless and their marketing ploy appears, at first sight, quite convincing. As it soon turns out, this sales campaign amounts to misleading advertising, as ITS's sales reps claim, in oral form, that their resume mailing strategy "will keep (the client's) phone ringing". In one marketing documentation, they go as far as to cite an "average number" of contacts generated by the mailing of resumes.

Having been contacted by Art Schill, ITS's representative in New York, I signed the contract in November 2006. Prospective clients should be forewarned that the contract is specifically designed to prevent a refund should the campaign go awry. Indeed, ITS take s good care of protecting its revenue stream and shoves all the responsibility for the subsequent failure in service delivery over to the client. As it soon appeared, and despite claims to the contrary, ITS shows no interest whatsoever in the client's eventual success.

Having signed the contract, I was taken aback by the sudden silence. In fact the phone did not "keep ringing". It actually stopped ringing – Art Schill was no longer interested in talking to me and the "Campaign Director" (Andy Marchese) took many days to emerge. We eventually had one meeting in early December, where I was presented with "creative documents", i.e. a couple of resumes and cover letters that would be faxed on my behalf to potential employers. We set a date for the first mailings – to recruiters and to prospective employers.

Between December and January we repeatedly missed one mailing deadline after another and I found it increasingly difficult to contact Mr. Marchese. He was invariably "busy with client presentations", would never pick a call and if my calls were at all returned, it happened only 24 or 48 hours later. This was a far cry from the promised 24/7 service, but at this stage I still gave them the benefit of doubt.

The serious problems started when the faxes signed with my name were eventually dispatched. I raised my concern over the total lack of feedback from the alleged faxing "to 1000 recruiters". At that point I had been in contact with about 20 recruiters in New York area and the zero response from the ITS's faxes was surprising, to say the least. I inquired with Mr Marchese on the possible reasons for that fiasco. Mr Marchese promised to come back to me on this issue, but he never did.

Although in its documentation ITS discourages a client from other forms of job searching, such as independent networking, I continued to use these "traditional" methods and lined up several interviews between January and February 2007. ITS claims to have access to a proprietary data base and among services offered, it advertises support in preparing interviews and negotiation of packages.

I repeatedly sent to Denver queries about the hedge funds I was visiting independently of ITS's faxing campaign. In each case it took 24 hours to find out that ITS's "database" had no information about these companies. The most egregious example of lack of professionalism was, however, a complaint from one of ITS's Denver employees who wrote to me that she could not find the company I was interested in "even on Google". It just happens that the company in question is a $55bn market cap global leader in its industry (in other words, there is no problem in googling its name). This episode showcases two facts. First, ITS has no knowledge of the job market, or indeed, of the industrial landscape populated with potential employers. Secondly, its claims about "proprietary database" are not substantiated. In several other cases, upon request, all I received from Denver was information freely available online or simply copied from companies' websites. And yet ITS charges $8500 for such "services."

By this time, I gave up entirely on ITS's online service whose daily updates provided no other information than regular updates available on internet via www.indeed.com, which is free of charge. Nor were the promises of providing access to "emerging job opportunities" ever fulfilled. No service was provided to prepare me for negotiation of packages, despite the promises outlined in the contract.

But the worst was yet to come. Some time in mid-February, ITS claimed that it dispatched my resumes to "thousands of potential employers". Although the initial sales pitch had claimed that ITS's documentation would land directly on C-level executives' desks, the only feedback I received was in the form of preprinted rejection cards from HR officers. One card stood out prominently as it had attached to it a handwritten note stating: "We get thousands of such faxes. They are all the same. They are addressed to a person who has not worked here for 5 years".

I was on a business trip overseas when my wife alerted me to this incident, and I tried immediately to contact Mr. Marchese to express my dissatisfaction with the services, which instead of increasing my chances to gain employment were actually reducing the odds by embarrassing me in the marketplace. The results of the "campaign" show that:

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As a former employee of Advanced Career Technologies aka: ITS, Americas Job Network, Mckenzie Scott I would like to plead with any and all prospective clients or employees to reconsider doing business with them or any other name they decide to change the company to in the future. Having been behind the scenes I saw first hand the way they do business. Having potential employees take money out of their own pocket to start working with an extremely high turnover rate to never be reimbursed is very unethical in my eyes. But that's just where it starts. Clients pay out hundreds if not thousands of dollars of money they in many cases cannot afford in the hopes this company will find them a new position. This doesn't happen for most clients. They end up in the same place they started in: Unemployed. The only difference being now they are in a very hard financial situation usually due to depleting savings, assets 401k's and credit cards to pay for this service. Within the recruiting department There are unethical practices in place such as discrimination and asking questions to prospective employees that are illegal. I was told when being hired as a recruiter that the sales force was given "hot leads". This was supposedly people that had responded to an ad for the service and had filled out a questionnaire to see if they were a good fit for the service. Sounds great right? Come to find out they own over 200 domains and websites that advertise job postings related to all industries and job functions. These "hot leads" are people who believe they have applied for a job, not applied for a job placement service. The owner and his son both have a convincing story as to why the company has changed it's name due to a consultant telling them it was better to consolidate to make the services easier to understand for clients. But every time new complaints arise online and in the media the company changes it's name and corporate name. I beg of you to do your research as not all companies of this type are scams but i can tell you from first hand experience this company has no ethics from the ground up and still to this day operates illegally when it comes to hiring practices.

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1. I was solicited by SET via an email and cell phone stating that, �I was selected because of my qualifications. SET could hook �me� up with the right people to secure a six figure, executive job, and get my resume into the right hands, decision makers. SET, has a unique approach to make sure decision makers are reading personal resume and credentials.

a. Not the case, SET obtained �my� resume from the internet, a resume I posted on a FREE job search site. SET preys on new job seekers, most of which are recently unemployed, and people seeking executive jobs, searching for 6 figure incomes. They figure these people have extra money to spend for the $8700 price tag.

2. SET does say however, they cannot guarantee any results, this is reasonable, but told during the first phone call, �with my credentials, that I should have no problem at all�, and �within 3 months should have a six-figure job in the field I wanted�.

3. I told SET I wanted to have a properly formatted resume sent to Ralph Lauren, a position I was highly qualified for. I had sent a resume I compiled a few weeks earlier, a job posting I found (on a FREE site) at Ralph Lauren. I explained the resume I sent lost its formatting integrity and I was unable to resend once applied on line. To date I had gotten nowhere in my approaches due to resume formatting and electronic methods used today, and asked if they could help.

a. Kevin said, (the SET rep who called) �Yes, we have our ways of getting the attention of the decision makers. Unique methods for going in the �back door� to ensure your resume will stand out above all others. SET is a �valued� firm, who only represents qualified executives, screens people SET chooses to represent, and yes, SET could get my resume to the right people at Ralph Lauren. The transaction never transpired.

4. SET has lists of names of some of the executive job top recruiters from large companies. The recruiters know SET and take their candidates first or privileged because of the �screening process� SET does ahead of time, and the selection process on those they represent. The conditions stated by Kevin (SET sales rep) said, �SET realizes people do change jobs often and not all or 100% of the data SET has is the most current nor could they predict or guarantee 100% response�, a reasonable assumption to make, therefore I initialed.

a. The �sign off� for �satisfaction of materials delivered� occurs BEFORE putting the said materials into action through SET�s segmented mailings. SET�s proprietary email blasts to recruiters and emails to prospective companies in the fields and jobs I was seeking and had an interest. After initialing the materials are satisfactory becomes �the point of NO return�, there is NO recovery past signing, the only recourse is SET�s version of their satisfaction guarantee to REDO (at their costs, a cost I PAY for).

b. Only AFTER and LATER, can one realize and discover the information sent on my behalf was a simplified mailing list, one easily found by using the FREE government lists of SEC or NAISC listings of companies provided by the Federal Government. ALL companies� that received my personal credentials and information came from the FREE lists. Out of 2500 emails to companies, 15 returns a �NO position Open�, (Supposed to be to companies with job postings), and NO responses in the field or salary requirements I specified to SET.

5. The message conveyed was, �Large companies get so many applications, that most applicants are filed and returned with an automated email response.� SET because of their reputation and alliances and with the decision makers. My resume and credentials will stand out, and will be pushed ahead of other applicants because of SET�s methods.

a. Not the case, the �select� and �pre-qualified� executives SET represents is finding any person whose resume is listed on a competitor�s website, executive level candidates seeking six-figure incomes. The �back door� approach (learned AFTER the fact) is YOU the job seeker provides the information and SET sends it for you. Nothing more than any job seeker could have accomplished themselves.

6. Kevin (sales rep for SET) also went on to say, �National recruiters have formed alliances with SET, ones I probably never heard of nor would I have the resources to contact myself.� That �SET has a �proprietary� list of recruiters who are seeking candidates with my credentials, and SET would send these 1000 recruiters my resume and credentials.

7. I was SOLD on the recruiter package, an additional $780 but FREE if I signed today. The recruiters were sent a mass email, and was told expect you phone to ring off the hook. All of 3 recruiters responded out of 1500 nationwide, the �Proprietary� list of recruiters SET sells you on. Of the 3 that responded, they were soliciting me in the same manner, saying my resume was inferior, needed work etc�what a SCAM.

8. AFTER signing off on materials, I had more SET sales people call me saying they came across my resume, and I should call them because with my credentials I should have a better resume made, the resume I paid SET to write was the resume they were referring to.

a. SET did offer another email blast, and said the blast would be (at our SET expense). I already paid for the service, and now it costs them? My personal coach (Lynette Daniels) must have not put in the right SEC and NASIC codes, NOT an offer to rewrite materials, (you have to wait 6 months).

b. With Identity theft going on, with personal name, address etc. and sent to thousands of unsolicited establishments, I could not allow this to happen. Let SET send another botched set of unsolicited information containing my full name, mailing address, telephone numbers, and personal information? Another blast, when the first went to ALL the wrong places? Why should I be subjected to more chances of fraud?

c. (As a side note, after SET did send out my info to all the wrong places, I have been computer hacked 4 times, 3 email accounts broken into, 2 credit cards have had to be replaced.)

How can I trust SET a second time, and for the price I paid, why should I have to jeopardize my professional integrity to potential employers? For the charges SET expects, $8200, one expects the best if not better.

Later after coerced to agree and comply with the �materials I received�, I had to sign off. Up to this point yes, the materials received seemed appropriate. But when the materials were sent to complete the marketing campaign to employers, uncovering many falsities and misleading sales pitch jargon began.

I have since discovered that SET has:

1. �FORGED� my signature on documents that were sent to thousands of recruiters and companies.

2. �FORGED� a personal review, routine check off list, regarding experience and capacity of my �Personal� Coach, Lynette Daniels.

3. The review process that I had nothing to do with. Lynette expressed on the phone, �not to worry about this portion, that she would handle herself�. All I was to do is make additional comments if I liked. Lynette Daniels had access to my account information at SET at all times, and while I would be online with her, watch as documents were changed in my personal account, one that requires a personal log in Password. This alone is a breach of security and data integrity, allowing SET to alter and edit any password protected documents to their favor.

4. I had Mailings of resumes, and email blasts sent to companies across the US for positions and jobs I explicitly said I was NOT interested in, (Sales Clerk for Furniture Store in North Carolina), (Insurance Sales in Texas). Considered by SET where information is not 100% data accurate, but the only responses I received.

a) All the replied positions were not in my explicit Salary range, and were NON-Executive.

5. I was very explicit to my SET counselor (Lynette Daniels), what career fields I was interested in, the type of jobs I was seeking and salary requirements. The results of what I paid for, (Sending to Proprietary list of highest qualified recruiters, to decision makers of companies, to companies that are hiring or �may� be hiring. This is not the case, only to discover AFTER signing.

6. JMAC employment search engine, (as explained, collects employment data from all over the web, even company sites, and competitor employment websites. A selling feature from SET is the individual fees you have to pay to other sites, and you do not have to subscribe to other sites. ALL the information ever needed JMAC offers. JMAC is FREE for SET members and included in the price, therefore in one place you get ALL the job information you need without paying other website fees.

a) NOT TRUE, JMAC search engine compiled the FREE list other job search sites have online, to get to the most recent postings, you still had to pay additional fees for the right to access other job search sites on the web. This was not explained this way in the initial sales presentation, at NO time did SET explain that you had to pay to join other sites to apply for the most recent or exclusive positions.

7. JMAC is nothing more than a GOOGLE search engine providing you the same information you can get on the internet for FREE, but lead to believe JMAC is a �Special�, �Exclusive� job search engine, one that I will not have to pay to join other sites saving money in the long run.

Once again, you ONLY discover once signed off, and have the time to research the extent of the JMAC system. Up to this discovery, you are busy supplying information for deadlines, editing content, and taking required online tests getting ready for the launch of your personal marketing program. You are supposed to read an entire 200-page book in 2 days or less. You do not have time to �dig� into the system to discover its FALSE attributes and limitations.

Only AFTER signing off on (what is supposed to be the materials presented at that time), can you or do you realize the full extent of the SCAM the company (SET) has just pulled off. The sales tactics used to gain your confidence and take your money are extremely fraudulent. Methods used create the illusion you were �selected� out of thousands, selected by SET, selected because of your credentials.

I was asked �if my former employer was paying for job search services� or if �I was paying personally�. I was told the fees SET charges are 100% tax deductable, and what the true cost of NOT having a job is, (implying my loss of money is more than just a monthly sum of money) is far greater than unemployment.

In total, $8,200 charged and spent for a private coach who will be on the lookout for jobs on your behalf, all materials sent to 2000 recruiters (SET�s proprietary list), 2000 employers, 200 Key employers, and an interview resume, JMAC job search engine. $8200 is not a tremendous amount of money when seeking an executive level position in the mid to high six-figure income bracket.

I was told, �When the blast and your marketing campaign launches, expect your phone to ring off the wall�, it never did. What I did get was automated email responses either stating, Acknowledge receipt of information, totaled 7 out of 4000 sent.

Total responses by first class mail were 8, all from companies and positions not on my list. I was told at minimum I would have 10 sit down interviews within 3 months; I had zero. I was told I should have a new position within 3 months, to date, still out of work 9 months and counting.

Yes, �I was pleased with the materials presented�. The materials consist of five different Resumes, NOT all five were different in content but simply saving the document in different formats ONLY. Paying $8,200 and Kevin�s initial sales pitch, one would expect results.

I received two different versions of a resume, formatted in 2 to 3 different ways. The 10 strategic cover letters I could use for different situations, (Something FREE on the internet) were generic templates with only my name and address filled in and contained generic content. I still had to personalize each letter myself and required to update content.

When SET email blasted, it was ONLY a letter, NOT a resume with letter to recruiters and companies, the letters were not personalized, or addressed to specific individuals, and the entire recruiter blast was nothing but a generic web blast with NO specific names of people as explained earlier. All of this discovered AFTER I had to sign off.

Assigned personal coach, Lynette Daniels, created my resume in two days, and was to assist in the job search, providing me with job listing etc. What I got was email messages regarding articles she found in papers or magazines of companies that were opening a new store, or news of a company starting a new product line. I did not pay for a librarian to research current event articles.

a) I paid for a coach who supposedly knew the retail industry and familiar with the position and salary I was seeking. The coach was to have privileged information or inside scoop about jobs within expertise field. If this were the case, why did my email blasts and criteria all go to places not even closely related?

It is not only financial but also emotionally challenging to discover you have been a victim of a �snake oil� sideshow. SCAMED and fell for the pitch. BELIEVED the misleading information received. EMBARASSED, allowing something like this to happen. DEPRESSED that now, not only do you not have an income; but also, now you are further in debt making matters worse. PERSONALLY, you feel depressed. INTEGRITY in making executive and professional decisions is compromise. SELF ESTEEM lacks substance. Wasted Money, Time, Energy, Efforts, all considered, would have been put toward securing employment.

SET is preying on the vulernerable, distressed, recently unemployed job seekers and given a ray of hope in efforts to secure an executive position in a short amount of time (3 months).

I made calls to SET after the first week of all email blasts and mailings, expressing my concern over not getting more than 8 or 9 responses, usually requests from other recruiters (competitors) who received my information and was trying to sell me on their programs. I was told there were no guarantees and pacified when SET informed me some confirmations and request come in later in my position. (Never happened)

At that moment, before any first class mailings were to commence, I told SET to STOP everything until the situation was identified and rectified. Comments from SET were, �It too late, mailings have gone out, a day earlier than scheduled, and all personal materials provided to date, would have to suffice until 3 months go by to get the full effect of the SET process.

So SET against my will, sent out all the first class mailings. Afterwards, I scheduled and had a conference call with all peoples involved from SET and in my case. The conference call (which I have recorded and filed) proved to no avail. After the conference call conversation, I knew I had been victimized, taken to the cleaners.

Immediately after the conference call, I called the credit card companies to stop payment and dispute charges. I followed the appropriate writing much the way I am now, included documentation of conversations etc. 2 Credit card companies took 2 weeks to reply, both in favor of SET. The other credit card company (CITI Bank) received the same information sent to the previous two banks, and credited my account. The credit occurred in March. Then June 10th (I have documentation) CITI Bank receives a fax from SET, now CITI Bank in July decides to enforce the charges and reinstated $3000.

a) A merchant is required to reply to credit card companies within a week of receiving the dispute notice NOT IN TIME RESTRICTIONS SET replies on June 10th via fax.

b) Reinstates charges after authorizing a credit in March, without consent showed on my statement last part of July. CITI Bank mails all the information I did not receive until late the 1st week in August. I was out of town until mid September.

I need advice and or representation in the matter. Now I am angry about the entire process of SET and those who work there. I want the all charges from the 3 credit card companies credited to my account.

If possible, I want to sue SET as a company, Denver CO, and individual employees involved in my case who are contracted affiliates, �Lynette Daniels� Oakland Ca, �Kevin Tomlinson� sales rep from SET (He told me he used to live in the desert) he no longer works there, and any and everyone who should take �heat� for SET fraudulent dealings.

As mentioned earlier, I have documentation to back up what I have written above. I just don�t know what to do next.

Comment On This

I'm currently being wooed by ITS to sign up for their services. My FedEx package hasn't arrived yet, but I'm very skeptical that any of their purported services will actually be beneficial to me after reading the feedback provided by other people who paid much more than they are requesting of me. I'm wondering why their services are marketed at such different amounts....and I'm also wondering if any of this is real. Despite a few positives, there are far too many negative responses for me to take a chance in spending this money. I've looked at their material and some of it is valid. I plan to incorporate some of these ideas in my own job search.

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There is nothing wrong and plenty right about their approach to marketing one out in the job market.

I considered them seriously but had one request of them. Because they (not me) are the experts at assessing my credentials, job goals and geographic parameters, I assumed they could also assess the chances of getting me in front of the right people for interviews (I suggest 5 good responses). I wanted ITS to get some skin in the game regarding getting responses from top level opportunities. I of course did not ever expect them to ensure me being given an offer for employment.

The prompt response back to me was that "I did not trust them" and they offered to fly me to Denver to sit with the CEO. I thought that was a strange response as my issue was not one of trust. Instead I felt that they should be good enough at assessing my combination of experience, industry and location to judge whether putting some of the fee up against results would be a good bet for them.

While I think the approach is valid, I am left a bit cold with any company that will not agree to guarantee some basic results.

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I must say that I had a completely different experience with ITS. They contacted me, as others have said happened to them. I engaged them and within two months was hired in a position where I now make 2.7 times the salary I used to make. The HR manager in my new company told me that he ONLY works with ITS clients. I had nothing but great results from ITS. I think the person who began this thread has an axe to grind.

In addition, my cousin's company laid him off and THEY paid for ITS to help him. My cousin found a new position right away.

I recommend ITS to anyone needing work.

Fred Barnes

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Stay away from this company! We are currently talking with the people there to get a refund. They falsely represented themselves and rushed us through their presentation. You can do the same job search through the various job search engines.

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I found a job through ITs, and the experience has been a positive one.

I ended up working in sales in the biomedical field on the new product side offering orthopedic trauma implants.

The website was a big help, but the team and the constant follow-up was what made the difference for me.

The was also good advice when I got down to negotiations.

I think what made me the decision to use ITS was that they did not oversell their services to me.

I understood clearly what they would do, and what I needed to do , to make the process work.

Chances are, if you put effort into it, it will work for you too.

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We JUST signed a contact with ITS and read this AFTER. I am very concerned that we just wasted several thousand dollars. Has anyone found a job through this company? Is there anything positive to report?

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ITS is the last firm in the world that would use the

high pressure tactics mentioned in the last post.

The truth is you can learn all about the ITS service,

and what they offer, without even

speaking with a sales representative. Just watch the

video's they make available. I did become

a client, and had a wonderful experience with the

staff I worked with. Kathleen was instrumental in

keeping me focused and on track with the

campaign. She had the positive outlook needed to

keep me in gear and the knowledge of how the

outside job hunting world works . She kept me up

to date on the vast resources available for my

search. The follow up calls were always a highlight

of the week because I walked away with confidence

and an uplifted spirit and reassurance. It was a

pleasure to work with Kathleen and I would

recommend the experience to anyone. The website

is unbelievable, it puts every job board, newspaper

and magazine at your finger tips. The amount of

hours saved not running around tracking this

information down is remarkable. You have access to

names of CEO's and Department Heads that make

decisions and have influence over who's hired.

Having being in the same industry for 26 years, I

had not done a resume for a long while. The

resume service was a huge asset. I never knew

there was several different types of resumes. ITS an

outstanding job creating the resumes that got the

message out.

Comment On This

Thanks everyone who responded to this. I will be getting a call from them today to get the high pressure sales call. I will tell them no thanks because of the help from the people here.

Comment On This

I came across this site last week, and saw the above posting on ITS. The complaint struck me as unusual, but the fact that it was resolved to the gentleman's satisfaction is consistent with my own experience with ITS. This is a good organization.

I first spoke with one of their Managing Director's, Dan, on the east coast. He was very professional in his approach in helping to determine whether the ITS program would be a good fit for me. Once this was confirmed, I met Bill my marketing director, who was assigned to help guide and support me through my reemployment journey.

Bill was excellent in helping me formulate my marketing plan. We revised and fine-tuned my resumes and other marketing materials. He helped me define and target the specific industries and companies that I should reach out to.

Further, Bill advised me on how to organize and prioritize my time in research and corresponding to the published and unpublished job markets.

Finally, when I was interviewing and beginning to receive potential job opportunities, Bill was their to help as well.

Through all this, the website was a tremendous benefit. It was instrumental in providing comprehensive information regarding the current job market. The search agents on jobs and leads kept me busy all the time.

I have now landed as General Manager of North American business for a manufacturer and distributor, and am very happy with the business.

If you need help in a search, at least talk to ITS. The are a reputable firm, and can really help the right people.

Comment On This

Sadly I signed up with ITS in DEcembber of 2007. ITS will do exactly what they advertise, with ineffectual tools, outdated techniques, and low quality materials. In addition, the support staff does not, in my case, have the ability to find out the information they promise to deliver. Finally, the advertised and unadvertised leads that I received were out of date and not of a quality to equal or surpass CareerBuilders, Moster or Ladders.

First the cost for their services is $9000. For this amount of money you would expect to get top quality help, superior written materials, current skills in looking for a position and something, anything, that you can't get for less money and better response somewhere else. For this $9000 you get a glossy booklet that outlines all of the information which you, as the customer, provide them. The information they create in the form of resumes, cover letters and resopnse letters is generally of a high school journalists level with frequent errors. They basically take your words and rearrange them. If you can put two sentences together in a coherent manner, you can do better.

They mass mail faxes that are pointless and useless. I had numerous contacts tell me that they do not hire anyone from faxed resumes. In every case they refused to consider a mailed or emailed resume. The implied position being that if I was stupid enough to pursue this approach, I was too stupid to work for them.

They also create a one page resume for your use. Every response I received from this document, all eight of them, asked for a resume that made sense and, as one HR director said,"send me something that is coherent, at least." I returned to using the resume I brought to ITS in the first place. Plenty of responses to that one, and no rejections based upon materials.

I presented this information to ITS's Atlanta office. Their response was that they used this method to make their clients "stand out." Sadly, their definition of standing out means no consideration for the position. Their response was to send out my original resume to their fax list.

I also got a copy of their contact list to do email blasts. If you are interested in a restaurant, insurance or transportation career this is a great list! If you want a job in any other field, its worthless. Suffice it to say that the email blast did not go out.

After the incident with the contact list, I decided to take matters into my own hands. I sent ITS a list of nearly 200 companies in my industry, computers. After three weeks, they were unable to add any contact information to the list that contained names, addresses and phone numbers. No email addresses, no "C" level officers, no HR managers. Another pointless exercise.

The JMAC site that they tout as a state of the art web site is little more than a series of job search agents to free sites like Job Scout, Career Builder etc. If you are reading this, you probably know how to do that for less than $9000.

I contacted their Denver office with my complaints. They dutifully contacted me and did everything over again under their satisfaction quarantee.

Did I get anything out of my experience? Yes, a valuable and expensive lesson in how not to run a job search.

For the amount of money that you would spend with these folks, you will be disappointed with the tools and techniques that they use. You will also be disappointed with the results you achieve.

Comment On This

I too was given a high powered push to sign up with ITS. After initially making me feel like I could never get a job on my own, the literature (glossy indeed) arrived Fedex within 24 hrs. But I couldn't figure out what didn't look right about all the literature. And the data base concept has been around for years and can be done on your own. D&B does have old names, information etc. like the gentleman referenced in his returned fax. All these concepts were not new or even something I wanted to use - so what was I paying the money for??!! Thanks to your postings I can now sleep knowing I've made the correct decision.

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I used ITS for my job search (was relocating) and actually had pretty decent success with them. I found them to be of excellent quality, and quite responsive.

Instead of relying on blogs, though, which if you think about it are nothing more than anonymous writings on the virtual bathroom wall (could be fake, posted by competitors), why not do some real due diligence? Go to the Better Business Bureau (Denver), or ask them for referrals.

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I am trying to check the credibility and legitimate business of ITS Corporation in Denver, Colorado- 7979 E. Tufts ave.STE 1400. I have been in meetings with them and they have offered me a contract. I have read several complaints filed against them in the last 6 months and do not want to get involved with them if this is a "SCAM" and one cannot get a refund of the fees paid to them.

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Hmmm

I have been backing my 'agent' off for a few days now and now I know what my stomach was telling me. Amazing how sincere they seem and the materials they send are top notch. I guess if they charge $8500, the least they can do is spend some coin to look the part. Thanks for heads up, it's good to know my intuition is still ok...

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Many thanks for alerting me to this before they finished using their high pressure tactics on me. I had a sense that something was not right with all of this.

Please note that they are now using the name "ITS Personal Marketing Services" instead of "ITS Corporation". Same address in Denver. They've done an amazing job of of removing negative or even neutral comments from Google and Yahoo search results, but there are a few other sites including randomconvergence.blogspot.com/2006/03/rest-of-mckenzie-scott-saga.html which show that Mr. Nadrowski's experience is not unique.

Note also that the literature that they are sending out now makes no reference to McKenzie Scott. It all refers to "Bob Gerberg".