comcast

I paid my mothers bill (Dorothy Wilson) in the amount of $51.50 on Dec 23, 2006. It was not due until 1-9-07. She was ill and I had her service disconnected on 1-2-07. She passed away on 1-17-07. I have not received my payment back yet. I have made 6 phone calls to Comcast and have been told everything from not processed yet to check is on the way. They even gave me a number to contact them by (2252937). Nothing has done any good. I have gone to the office of Comcast in Muskegon, Michigan where I live. I have taken the death certificates of both my parents and they said the check would come right after that. The check only comes from Grand Rapids, Michigan, I was informed so I dont know what the holdup is. I even wrote a letter to the corporate headquarters in Pa. I have been told by other parties that we are not the only one that has a hard time getting money back. It is outragious that a company as well known as Comcast does business this way and waiting three months for a refund is uncalled for. This is my complaint against them and would appreciate anything you can do for me to get this taken care of. I have all of my mothers business taken care of except this one account and would very much like it done with. Thank you for any help you can do for me and if you need any more information, please feel free to contact me.

Margaret Knill

1263 Calgary Drive

Muskegon, Michigan 49444

231-739-5573

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