Complaints.com

From: Message Author
Date: Sunday, 29-Apr-07 01:26:11 CDT

Juan Juan in Brentwood Los Angeles, California.

I had my hair highlighted there but they didn't do it the way I wanted to and it came out orange and terrible overall. I went back a

second time to have them fix it and they weren't able to. It was terrible once again and they said they couldn't do anything because

my hair would otherwise get damaged. I ended up having to dye it myself. I asked for my $350 back and they said they don't

refund the money. I cannot tell you how rude they were and the owner refused to talk to me even though I never raised my voice

or was ever rude back to them.