tax refund electronic direct deposit

BANK OF AMERICA 2800 GA AVE NW D.C

I have had this on going problem with this bank for two years. I file my income tax electronically all information is correct, I double checked my info on the first incidence.The deposit is not made into my account as it should be.(THAT IS THE REASON FOR FILING ELECTRONICALLY)However, I get a paper check in the mail,gosh I could have save myself the hassle,had I known the back will rejected my direct deposit. When I check with the bank they cannot tell me why it is rejected. I contacted the regulators, they suggested court action,but I do not have time and resources for that.

alex