Posted on Monday, April 23rd, 2007 at 3:08am CDT by bb1dd9ce


Category: Other

i, vijay bansal, bought a pair of reebok shoes for my son from m/s shiva's departmental store,preet vihar,delhi-92

otherwise it was a nice looking pair offered for Rs.1074.00 with a gurantee of six months,to me guarantee aspect was not so flashy

when the product had come from a company like reebok reputation,on 08.08.2006 but to my utter dismay the pair lost all its shine

the fabric got so out of taste and even got worn out at places within no time.

my son stopped wearing them and was not even ready to lodge a complaint but on my persuation he went to the store

and lodged a complaint on 08.03.2007

yesterday on enquiry we,i n my son, came accross a manager of the store telling us that the quality control department of the reebok company does not entertain such complaints and the pair is returned without any remedy

i paid Rs.1074.00 for this pair of shoes because apart from good looking it carried tag of reebok company but alas the company

didnot live to its reputaion and indead i feel deeply cheated by this company

though i have given a written complaint to the manager of the store but i strongly feel he shall not appraise the company of this short coming by forwarding my complaint letter as he said he may not forward the letter.

through your medium i decided to reach out to the company because may be the company is not appraised of this at all and the manager may be giving us a bull & cock story

a company like reeebok can not run away from its responsibility and must live to its reputation by replacing this faulty pair of shoes

at once and appologise for bad quality product

thanks very much please

vijay bansal





Post a Comment