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Chase Bank Credit Card

 
Chase Bank Credit Card

I have been a long term customer of Chase Bank both with business and personal accounts. My account was setup to auto pay each month. October 2006 I made a purchase that went over my credit limit but was approved by Chase, who then promptly changed (without notice) the interest rate from 5.99% APR to 29.99%.


In my opinion there should never be an over limit situation because they should not approve charges that would exceed the credit limit. I feel Chase Banks actions, which emulate most credit card venders, are deceptive in nature and my qualify by the current Federal Trade Commission rules as deceptive trade practices.

From: Message Author (click here to email author)
Date: Saturday, 21-Apr-07 10:18:58 CDT

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Exact situation happened to me... On auto pay, no late payments, went overlimit without knowing- they let it through and promptly charged me overlimit fees and hiked my rate from 0% to 30%. Customer service was terrible- rude and unprofessional. Chase does NOT value good customers and I will never bank with them again!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Saturday, 17-Nov-07 05:37:08 CST

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chase
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