Maytag SAV5401AWW

Lawrenceville, NJ

I purchased a Maytag washer SAV5401AWW in May 2003. I had an older

Maytag (over 22 yr old) and had only had one service call, costing

about half the price of a new machine. Hence, I figured I'd buy

another (new) Maytag. This was a huge mistake! I wish I had kept my

original.

Starting in March 2004, I had the first of four tub seal failures,

approximately one per year. The first was under the original

warranty, so we purchased the extended warranty. Then I had three

more, but since the first was under manufacturer's warranty, it

doesn't count for the "Lemon Law". This fourth repair has now

exceeded the cost of the original machine (a small print clause in

the extended warranty) so my balance is being refunded and I will

have to pay for the repair part (there was enough dollar balance to

cover the labor).

Each time, the machine would make very loud noises (I guess from the

bearings), "walk" all over the place (like an unbalanced load, except

this happened with every load), eventually the washer would leak (but

after the first time I knew what the problem was and didn't let it go

that far).

One of the service repairmen told me this was really an Amana design,

which is why it was so terrible. Anyway, I will never buy another

Maytag and urge others to do the same.

Caryl