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Lady of America 2465 Ridge Road, Rockwall Texas 75087

 
Lady of America 2465 Ridge Road, Rockwall Texas 75087

I wanted to share my experience so that others may be

careful about signing any contracts.


I received a card in the mail last June (2006) about a

new club that would be opening in my area. The card

read, "Join for as low as 14.95 per month". I called,

made my appointment and went in to find out what they

had to offer.


The 14.95 option was for a higher registration fee

(299) and one could only go three days a week. I

opted for the "middle option" which was 29.99 per

month with 149 down. Nothing was mentioned about the

length of the membership. The recruiter was trying to

rush me out because she had other appointments waiting

for her. She told me that I could "read it at home"

later. Well, when I got home and read it, I found out

that I had just committed myself to a 36-month term!


My company moved locations a few months later...making

the distance to the club at least a one hour drive to

get there. In January, the club called me to come in

and get measured (this is done to track your

progress). I mentioned that I was having a great deal

of difficulty getting there after work and that I was

interested in changing my membership to the 14.95 one.

I was told to call ABC Financial, which is the

collection agency that Lady of America uses. I called

and found that the gentleman on the other line was

rude and told me that LOA should have NOT given me

this number. He mentioned that the only way that I

could cancel was to move 25 miles away from the

nearest club.


Last Thursday (April 4), LOA asked me if I had any

problems (since I had not been back). I mentioned

that it took me an hour to get there after work. They

told me to call ABC Financial. I just got off the

phone with "Meagan" and she told me that I would

either have to 1) Move or 2) be declared disabled by

my doctor and having the doctor write a letter stating

that fact. Both of those would be lies.


I cannot continue to pay for a membership that I

cannot use. I cannot afford to join another club. I

cannot afford to purchase additional exercise

equipment until this issue can be resolved.


I just filed a complaint with the Better Business

Bureau. They have three complaints against the

facility. Mine will make it four.


Do not sign any contract without reading it first!!!


I hope that someone will learn from my mistake. Thank

you for listening.

From: Message Author (click here to email author)
Date: Thursday, 12-Apr-07 13:31:03 CDT

Business: Reply Online   Consumer: Comment On This

 

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