Office Supply Printing

Overnight Prints

800 East Garry Ave.

Santa Ana, CA 92705

(888) 677-2000

On August 20, I placed an order for business cards, letterhead, and envelopes. The business cards arrived on August 28. On August 29, I sent an email asking about the letterhead and envelopes. They responded that I'd receive my order within 5 days. After not receiving the shipment, I sent another email on September 6 asking about the letterhead and envelopes. I received an email assuring me that the rest of my shipment would arrive the following day. The following day, only the envelopes arrived. On September 7 I sent another email asking about the letterhead. I got no response. On September 8 I called the customer service number. After being on hold nearly 45 minutes, I spoke to someone who told me the letterhead was nowhere to be found...apparently lost. After denying their offer to print them now--19 days after I placed the order--I requested a refund. That's handled by another department and they are supposed to call me on Monday. I'm not optimistic. AVOID OVERNIGHT PRINTS!