Burger King Restaurant

Burger King # 9336 Altus Oklahoma 73521

While traveling home on Sept. 4 2006, my wife and I stopped in the restaurant above to order breakfast and sit inside for a few minutes. We got in line at 10:15 AM behind two other customers. This made us third in line and no one got in line behind us. The breakfast sign was clearly visible and said they served until 10:30am. After taking the orders of the two customers in front of us, they switched the breakfast sign and told us we had to order lunch—my wife told the clerk we still had 2 minutes before 10:30—her response was “sorry”.

I asked to speak to the manager and the clerk pointed to a lady about 10 to 12 feet away. I told her we were in line for breakfast and were the only people in line. (no one had gotten in line behind us). She would not approach the counter, but I think her name was Cindy? She stated that breakfast was over, but if we wanted to wait until the customers in the drive thru were served she would see if there was anything left and we might be able to get breakfast then. She then turned and walked away.

We turned and walked away too—went down the street to a Denny’s that had excellent food and even better service— we spent our money there and talked about the lack of customer service at the Burger King and how we would never stop there again --- won’t even buy gas at the service station where this Burger King is located. May never go down that highway again! (except to the Denny’s)

Dave Coleman

Greenville, TX 75402