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compalint Amazon.com rebate for t-mobile motorola v360 plan
Posted on Tuesday, September 5th, 2006 at 11:24am CDT by 3df55cc7
some one please help.
Wayne Fung COMPLAINTS.COM_FORM_MAIL_12055# wrote:
I do understand the rebate may take 12 to 15 weeks for processing, but my rebate for the t-mobile motorola v360 is on its 23 weeks already, and I still haven't receive the check yet and I can think of a reason why this takes so long. I have been very patient already, can someone please help me out on this.
"Amazon.com Customer Service" COMPLAINTS.COM_FORM_MAIL_63818# wrote:
Greetings from Amazon.com.
Thank you for writing to check on the status of your rebate.
I have checked your rebate online and found that your rebate has
been received and is processing normally. Currently, it is taking
between 12 and 15 weeks from the date you filed your rebate to
complete the processing of some rebate checks. I understand that
this may not be what you expected and apologize for the delay.
If you wish to follow the progress of your rebate online, please
visit our Rebate Center at this URL:
At the Rebate Center, click "Track Status" and enter this tracking
number 187245206. You may also search for rebates using your name
and zip code.
Rebates for mobile phones require that we receive confirmation
directly from your service provider that your service is still
active so we can verify that the terms of the rebate have been met.
If we experience a delay in receiving this information from your
carrier, it can take longer to process your rebate. We are working
hard to minimize the time it takes for us to collect this data and
appreciate your patience.
Thanks again for shopping at Amazon.com.
Amazon.com Customer Service
Check your order and more: http://www.amazon.com/your-account
> Date: Tue Jul 25 19:19:44 UTC 2006
> Subject; All Other Rebates
> To: COMPLAINTS.COM_FORM_MAIL_63819#
> From: COMPLAINTS.COM_FORM_MAIL_12055#
> 07/25/06 12:19:34 PDT
> NAME: Wayne Fung
> ORDER ID: 002-8419171-8981623
> ORDER ID:
> COMMENTS: I have been waiting for my rebate for more than 4 months
> and I still havn't receive the rebate yet, and I emailed the
> 3 times and never hear any response back. Someone please help me
> before I file a complaint.
> rebate tracking number: 187245206
> Order Date: March 19, 2006
> Order #: 002-8419171-8981623
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