Complaint - Closets By Design

Do not sign with them - RUN THE OTHER WAY!

Yet another consumer who has been taken for a ride by this company.

They didn't show for their appointment to install a closet. But not only did they not show up - they didn't call to cancel the appointment and didn't even bother to return calls trying to find out where they were!

They totally breached their contract but absolutely REFUSE to return the $1,000 deposit they were given. Stating that it is simply too bad. For some reason they don't think that not showing up and not installing the closet is a breach of contract. Therefore, if the consumer gets fed up - they believe they are justified in keeping the entire deposit because the consumer "canceled the deal".

And absolutely NO ONE in the company will return a phone call.

They did the old rip off and I recommend that you stay away from them. They don't come through, they don't return your calls and they don't show up with the product.

They simply take a 50% down payment and leave you flat.

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