(#8796-54973319-6500)

Thanks for your email.

This is a response to support ticket: 59906637

Please resubmit the required documentation needed to:

Onrebate.com Resubmissions

P.O Box 440588

Miami, Fl

33144

Upon receiving copies of the required documentation, we will gladly process your claim. please contact your palce of purchase to obtain an invoice once we receive it we will accept your rebate submission.

.

marcus

OnRebate.com

-----Original Message-----

From: Wilson Chew (Email User)

Sent: Sep 22, 2006 1:25:53 PM

Subject: Re: Re: Declined rebate [REF:XPTXJTPB5ZPVHHKA] (#8796-54973319-6500)

Thanks for taking 9 days to reply and reply to nothing.

I told you my problem is that I did not receive any invoice, your answer is

"Your rebate was denied for providing an e-mail confirmation which was sent,

when an invoice or a packing slip is required". I did not ask you why it was

rejected, I know why, and the reason is I DID NOT RECEIVE THE GOD DAMN

INVOICE !!

I understand now, this is a FRAUD. You say we can get rebates, but don't

send us the thing we need to file for rebate, then said, "sorry, rejected

because you did not provide everything we need." "What, we did not send

you the invoice ? Not our problem, I did not promise to send you invoice in

the terms & conditions".

What an evil genius plan. Congratulations !!

On 9/22/06, OnRebate.com Customer Service Email User

wrote:

>

> Thanks for your email.

>

>

> Your rebate was denied for providing an e-mail confirmation which was

> sent, when an invoice or a packing slip is required. You must follow

> the ?Terms and Conditions? in order for your rebate to be processed. If

> you do not have the required documentation, the rebate will not be

> approved. We apologize for any inconvenience.

>

>

>

>

> Shorn

> OnRebate.com

> -----Original Message-----

> From: Wilson Chew (Email User)

> Sent: Sep 13, 2006 1:38:02 PM

> Subject: Re: Declined rebate [REF:XPTXJTPB5ZPVHHKA]

>

> Hi,

>

> As shown in the email below, my rebate got rejected because I "did not

> provide original invoice".

>

> I did provide an email confirmation though. The reason that I did not

> provide original invoice is because I DID NOT GET ONE. Not in the email

> nor

> in the package they sent to me.

>

> Please let me know what to do next.

>

>

>

> -------------------------------------------------------------------

>

>

> Dear Wilson Chew,

>

> Thank you for using OnRebate.com. We are very sorry to inform you that

> your

> rebate application does not meet the sponsoring manufacturer's conditions

> for approval and therefore has been denied. In order to qualify for the

> rebate, you must have met and complied with all the terms and conditions

> as

> set forth by the manufacturer in the terms and conditions of the rebate

> offer. The manufacturer or vendor who sponsors the rebate sets the rules

> for

> disbursement and OnRebate's job is simply to administer those rules by

> determining compliance and disbursing payment when complete compliance

> with

> all manufacturer's terms and conditions has been demonstrated. Since one

> or

> more of the manufacturer's requirements were not met, OnRebate.com is

> regrettably unable to approve your rebate submission.

>

> The following manufacturer requirements were not met:

>

> *No invoice/receipt/packing list submitted.*

>

> In order to combat fraudulent claims one of the manufacturer's terms and

> conditions for rebate eligibility is that the original receipt, packing

> list, or invoice must be included with the rebate submission. Because no

> invoice was included, your rebate submission does not comply with the

> manufacturer's terms and conditions of the rebate offer and therefore,

> OnRebate.com is contractually obligated to deny your rebate application.

>

> Ordinarily applicants are given only one chance to completely and properly

> apply and submit for rebate offers however we at OnRebate.com want to help

> you qualify for this rebate so we've contacted the manufacturer sponsoring

> this rebate on your behalf and made arrangements with them to allow you to

> re-apply for this rebate. You can resubmit for this rebate at the

> following

> address: *

> http://www.onrebate.com/UserResubmission.aspx?id=34%2bCE2XIAGY%3d*

>

> Please make sure to include an invoice, receipt, or packing list with the

> resubmission. Then print, sign and return the updated rebate application

> to

> the following address. Please be sure to re-apply by *10/13/2006*, as that

> is the maximum time frame we were able to negotiate with the rebate

> sponsor.

>

> Your rebate was denied due to not providing a copy of an invoice as

> required

> for submissions. CUSTOMER MAILED IN EMAIL CONFIRMATION WHICH IS NOT

> ACCEPTABLE.

>

> Below is a summary of your rebate registration information:

>

> Rebate Offer: UL-2702

> Rebate Description: $27 MIR on Ultra 512mb Secure Digital

> Rebate Award: $27

> Final Reward: Final Reward $:27

> Tracking Number: XPTXJTPB5ZPVHHKA

>

> Thank you for using OnRebate.com!

>

>

>

> Please do not reply to this email directly. This is a system-generated

> message and sent from an account that cannot receive email. Instead,

> please

> send an email to Email User or call us at 1-888-222-9300.

> You can also track your rebate status at

> http://www.onrebate.com/checkstatus.aspx

>

>

>