Complaint about Proposed 3-month PR Campaign

Dear Sir/Madam:

Type of Service: 3-month PR Campaign

Type of Business: Public Relations

Location: 911 SW 21st Ave, suite 104, portland, OR 97205

By invoice dated July 21, 2006, we verbally agreed to hire Xo Publicity for a 3-month PR Campaign for our rap artist to commence on August 7, 2006. We mailed 351-CDs and by wire transfer July 31st sent a deposit. Eight days after we remitted our payment, Xo Publicity admits that they still have to figure out which magazines reach our target audience. They have written that they are still conducting research and may only send 200-CDs to see who bites and then the other 150 to get a better idea about the target audience.

They invoiced for 350-CDs release mailing but can only come up with a list of 254-magazines (duplicates and multiples for some magazines) that is not specific to Hip-Hop/Rap music. They plan on distributing 237-units to publications that have no interest in writing about or covering Rap. The remaining 96-units have no specific use assigned to them.

We terminated the agreement and asked Xo to refund our deposit on August 9, 2006 after Xo representative sent an email asking if we would compete in the "International Battle of the Bands". It was now clear that Xo was not competent or capable of executing our publicity campaign as per their proposal - here's why:

Our musician is a Rap Artist, not part of a band and does not have a band; our record label is an independent record label that has already signed the artist to a record deal; "International Battle of the Bands" is a cross-country and international talent search to award a recording contract to an unsigned band.

After termination, the owner of Xo Publicity admits incompetence by saying she should have contacted us earlier and takes full responsibility for not telling us about Xo and how the project would be handled. After only 8-days since our agreement, Xo refuses to refund the deposit. We reluctantly agreed to the return of 351-CDs to sever the agreement. At our prepaid expense on August 16, 2006, however, we received only 348-CDs. As a result, we are now short budgeted campaign funds and 3-CDs.

Regards,

Hazel Thornhill

eMultimedia Group

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eMultimedia Group is an indie record label that focuses on talented artists fitting our motto: "Hip Hop is Poetic Commentary on Life".