Kmart - Kmart no cash refund policy

Posted on Saturday, September 23rd, 2006 at 11:01pm CDT by bb6b14e1

Product: no cash refund policy

Company: Kmart

Location: Ft. Hood Rd.

Category: Stores, Shopping

I am absolutely furious with Kmart. I purchased a shirt for my daughter. The shirt cost me $8.00. I paid with my MasterCard Debit card. I took the shirt home and it didn't fit my daughter.

I immediately took the shirt back WITH the receipt! I live less than 3 miles from the store.I went to the customer service desk, presented the Kmart bag, the shirt with the tags still attached, and the receipt.

I was told that I would not get cash back. That I would get a Kmart gift card back. I had no problem with that. HOWEVER, I was given a $4.00 credit. When I expressed my disbelief, I was told that the credit would be the lowest price that the product had been within the previous 30 days!

And, by the way, this policy was not posted anywhere. I will never buy anything from Kmart again.


Killeen, TX


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