CINGULAR WIRELESS

I have had my phone service with ATT for nearly 6yrs. They were bought out

by Cingular and I never converted because my ATT plan is much better.

Cingular has tried to switch my plan on numerous occasions. I recently went

out of town and had some roaming charges( which I understand since my plan

is not a national plan) now all of a sudden I have overage minutes to the

tune of 650 per month my phone bill is $690.19 for two months. On the

average my phone bill runs $80.00per month. I spoke to customer service and

was told basically pay it or be disconnected. Also, I was told to write

down my calls and log each call time. I'm not sure how that would solve

anything. I have a co-worker that had the same problem and has now switched

providers. Her phone bill also started having time overage when she would

not change plans. Makes you wonder what is really going on here. I will

change providers also as my contract runs out in December.

Sincerely,

Judie Reese