Tel No 9900140032- Complaint regarding my post paid Bill

Respected Sir

I am a new Airtel Postpaid customer and want to file a complaint regarding my post paid Bill. I had been using Airtel prepaid for quite long but since I moved to postpaid connection, wrong bills have reached me and that has led me to come to a decision of changing my service provider if nobody is willing to listen to victimized customers.

My recent Bill (from 12th august to 19th August) is of Rs 857 in which more than Rs 500 are charged for astrology services which I have never used in my life! I had filed a complaint through proper channel and talked to several customer care executives (my complaint number is 9568923) but what I got in the end was that my call was hanged up & nobody believed me that the astrology services have been charged due to an error.

I work for Satyam computers and I don’t even have time to use some astrology services or such things! At the end when I and several other my co-employees at Satyam (I have filed a compliant in Satyam Head office too) have lost confidence in Airtel post paid connections but still I wanted to appeal to higher authorities before giving up and hence this mail.

I am very confident that you will definitely look into the matter.

Kunal Raj

Tel No 9900140032

Satyam Computers Services Pvt Ltd.

#45-47, Phase II, KIADB Industrial Area,

Electronic City, Bangalore - 561229

Vibhor Mathur

Personal Address:

# 204, House No 36,

Millers Road , Benson Town

Bangalore - 46

Official Address:

Cerner Healthcare Solutions Pvt Ltd

Level 2, #3, Prestige Obelisk

Kasturba Road,

Bangalore - 01

Tel No Office: 41349312

Mobile: 9844161935

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