Dell Computers

I purchased an Inspiron over two months ago. The computer arrived non-functioning and I contacted Dell Chat and Dell Representatives several times for their assistance.

Their replaced certain hardwares and sent two techs to repair the computer. Both techs could not fix the computer and now Dell refuses to do anything to remedy the situation. They have also disabled my ability to receive technical assistance online - which service comes with the purchase of the computer.

In the above situation I have worked with Dennis Brabandt at Dell Legal at 512-728-3537 and Daniel Mullen, senior technician at Dell, at 800-624-9896 x. 726-24-82.

I have spent roughly $1,000 on the computer and about 100 hours on the phone and with their technical support. They appear to really not care about their customers - should anyone reading this have any information on what other routes I can take please let me know.

Thanks.

Adam

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