T-Mobile: Never Got Rebates with Fraudulent T-Mobile agent

I signed up T-Mobile's service on July 23, 2005 through US Power Wireless (T-Mobile Agent Code: 0044592; Address: 39-02B Main Street, Flushing, NY; Tel: 718-321-9188; Fax: 718-321-0388).

Although I just wanted a basic family plan (2 lines included), the agents told me that, by signing up 5x$39.99 individual plans, and then combining the 5 lines into a family plan ($79.99/month) after two months, I would receive a series of rebate checks, making this a better deal, even if I do not use the 3 extra lines.

However, in August, I got a call from US Power Wireless and they said that I should not cash the rebate check since they have an issue with T-mobile at that time. They asked me to wait one or two months and cash rebate checks later. On September 23th, 2005, my T-mobile plan became a family plan as they promised but it was $89.99/month. It is $10 more than the contract, but they said that it was the policy change of T-mobile.

Since October 2005, their phones have never been answered, and the store was locked. Their bank reported insufficient funds in account (North Fork Bank, A/C:020268 021407912 3059-70374-8, A/C Name: U.S. Power Connection). I am left with worthless rebate checks in hand.

In essence, I was sold a service plan (5 x $39.99/per month for two month, and $89.99/month plan for 1 year) based on misrepresented information (that the rebates will offset higher costs) by a T-Mobile agent with no intention to honor the contract in the first place.

This is NOT a case where I am terminating the service prematurely to switch to other providers. The contract was established on fraudulent information in the first place and should be rectified accordingly.

My true intention

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July 2005