Cancellation riop-off / cancel my system

Sent: Thursday, September 14, 2006 10:16 AM

To: Email User'

Cc: Email User'

Subject: Cancellation riop-off / cancel my system

Importance: High

Dear sir or Madam,

It has been a really bad experience dealing with protect America, since

I moved to my new residence I was not able to install the alarm system

within 7 days due to the move and now I'm stuck for 3 years without a

reasonable option to get out and cancel the agreement, even thou the

equipment remains in the box sealed and new, protect America has refused

to cancel my agreement and continue to charge me 29.95, In addition the

customer service continues to contact me and harass me at my cell phone

after I have repeatedly indicated that I don't want protect America to

call me at my cell phone or my office number.

I'm not interested in having the system installed, 1) I do not have the

financial means to pay for it 2) I don't have a land line, 3) I have to

spend money and register the alarm system with local fire department and

police and be exposed to heavy fines in the state of Maryland in case of

false alarms, 4) The real cost of having the alarm system is far greater

that 29.95 a month and that is not clearly specified in the agreement,

the agreement lacks of a reasonable method to cancel the policy at any

time, it is written to rip-off customers with marketing seduction so

that you sign quickly and have not time to react it is the most sick

marketing strategy Protect America can use. As of today I have decided

to give the word to other people about this, even if you look at the

FAQs in the web site they do not tell you before about a cancellation

policy, they hide this from customers because the agreement is too long.

They don't want to receive the equipment I don't know why?

I just don't want to know anything about Protect America ever again they

are a big rip-off. I will contact all mailing list and groups out there

and spread the word about this I will also report this to GE security.

I have called Customer service and Mr. Robert has put me on-hold and

left me talking to myself after that I spoke to Ms. Mandy L. and she

just repeated the same story again and again.

Do not buy this product!

A very dissatisfy

ex-customer.