Carpet and Furnace Cleaning

BC Wide Carpet and Furnace Cleaning Ltd. Located Vancouver, BC

Here is my complaint. I have a condo just under 1000 sq feet. It has cream

colored carpet and through the years has been stained. Some from me some

from other people. I thought I would get them cleaned, just to....well have

them cleaned. I did not expect all the stains to come out anyways. I called

BC wide and they gave me a quote. $79 to clean them, just the average

cleaning shampoo and what not. Nothing special. So upon arrival 2 men bring

their machine up walk in and ask to see the carpet. Then one of them men

says he cant clean it for $79 he needs to specail treat the stain and put

some sort of coating or finish on them to remove them. He told me that would

be almost $300. Well since it was early in the morning and I was kind of

shocked. Not that I wouldn't pay that to get my carpets cleaned, but that

there was no mention about a $220 mark up. So I said no can I just get it

shampooed for now. He told me he wont because it might turn my carpets

colors, "what he can do for me is give me the deep cleaning for (now) $200".

Now I was pretty mad. If this is a reputable company at all, should they not

set some sort of price list, or do they let the unqualified staff charge

whatever the hell they want. I just thought to myself "is this a scam" he

would have probably only shampooed my carpets and charged 300 anyways. Maybe

they should set up some sort of assessment before they just show up to

someones house throwing random prices around ripping people off. It was a

waste of my time and a waste of theirs. The way the employee talked to me

was rude and it made me feel like they saw me as a sucker.