Reminder for complaint of Non Receipt of Gift as promised by the Hewelett Packard Company

Sub: Non Receipt of Gift as promised by the Hewelett

Packard Company

Sir,

I had purchased a HP Pavillion dv5118TX Laptop from

M/s Aashnik Incorporated, F52, National Plaza, R.C.

Dutt Road, Alkapuri , Baroda vide Invoice No.

INC/R/0040 dated 8.05.2006.

The details of the Laptop are as follows :

S/N : CND6130L8D

P/N : EV89PA#ACJ

I registered on the online site for my Gift of HP

iPAQ 6515 Offer the details are as follows:

Thank You for Registering with Us.

Your redemption code is MXXM240PAG

I was asked to send

a) Zerox copy of Invoice

b) Redemption Code

c) Original sticker

d) Residence Proof --- Telephone bill zerox

e) Identity Proof ---- Pancard zerox

I dispatched the same to Miss Kiran Khanna On 12th

May,2006

HP Redeemption Cell

Solutions, Integrated Marketing Services Pvt. Ltd.

IIIrd floor Chandra Bhawan

6768 Nehru Place

New Delhi – 19, INDIA

It is sad to inform you that I failed to receive the

Gift as promised.

Your’s

Udai Pratap Singh

C302 Shail Raj Complex

Dairy Teen Raaste

Makarpura Road,

Vadodara 390009, India

Email User

Email User

SOLUTIONS INTEGRATGED MARKETING SERVICES (P) LTD.,

3rd Floor, Chandra Bhawan

67-68, Nehru Place

New Delhi : 110019

Phone: 011-41306568

Fax: 011-41306592

Email: Email User

--------------------------------------------------------------------------------------------------------------------------

I am requesting Ms. Gurnaaz Kaur from M/s Solutions to

validate your claim and confirm status accordingly.

Please feel free to contact me incase of any further

assistance.

Hello Gurnaaz,

Pl. validate the claim.

Best regards,

Sangeeta Jain Email User

------------------------------------------------------------------------------------------------------------

Dear sir,

We would like to inform you that the scheme on Compaq

Presario and pavilion notebooks for the free gift MP3

thumb drive or IPOD is valid for the purchases made

between 28th June 2006 till 31st July 2006.

As in the mail mentioned below, the notebook is

purchased in the month of MAY.

Regret to inform you that there was no scheme

available for the IPOD .

Please feel free for any further clarifications.

Regards

Gurnaaz Kaur

Dated 18.08.2006

------------------------------------------

Dear Mr. Singh,

Greetings.

Please find enclosed the reply from Ms. Gurnaaz Kaur.

Hope the same clarifies.

Do feel free to revert incase of any further

clarifications.

Best regards,

Gauri Email User dated 18.08.2006

----------------------------------------------------------------

I fail to understand what happened to my gift, Nobody

is talking of my gift. If there was no gift how could

I register on the online site which was carried out by

the representative of M/s Aashnik Inc. Vadodara .

U.P. Singh

-----------------------------------------------------------------------

Email User; Email User

----------------------------------------------------------------------------------------------------------------------

Reply received from Mark Hurd CEO, HP

Dear Udai,

Thank you for taking the time to send HP your

comments.They have been forwarded to the appropriate

people within Hewlett-Packard for their information

and review. Should more clarification or information

be needed, you may be Contacted directly. Your input

is important to us and very much appreciated.

Sincerely,

CEO Customer Relations

Dated 30.08.2006

Complaint details

Complaint identification number CCHSAP61911

on 12.06 2006

complaint identification number CCHSAP62797

on 22.06.2006

complaint identification number CCHSAP67381.

on 15.08 2006

Complaint identification number CCHSAP67791

on 19.08.2006

Complaint identification number CCHSAP68231

on 23.08.2006

Complaint identification number CCHSAP68727

on 28.08.2006

Complaint sent to HP President and HP President,

INDIA,

Mr. Balu Doraisamy on 28.8.2006

Reminder sent to Gurnaaz Kaur - solutions-intg Delhi,

Sangeeta Jain - HP, Aashnik Inc., Vadodara, Gauri

Sethi -HP on 31.08.2006

Complaint sent to HP President, INDIA, Mr. Balu

Doraisamy on 31.08.2006

Reminder sent to Gurnaaz Kaur - solutions-intg Delhi,

on 31.08.2006

Reminder sent to Sangeeta Jain - HP, Gauri Sethi -HP

on 04.09.2006

Complaint sent to Email User

who

had replied on behalf of Mark Hurd CEO, HP

on 04.09.2006

Complaint send to Email User

on 04.09.2006

Complaint No 1624MW117340 Posted on the net

mywoes.com on 04.09.2006

Complaint sent to Email User

on 05.09.2006

Complaint posted on the net my3cents.com

on 04.09.2006

Complaint posted on reviews.cnet.com under Notebook

Forum on 05.09.2006

Complaint ID no. CCHSAP69628

on 05.09.2006

Complaint send to Email User

on 05.09.2006

Complaint sent to Mark Hurd CEO, HP

on 06.09.2006

Complaint number is: 552059 on Complaint Book forum

on 06.09.2006

Complaint send to Email User

on 06.09.2006

Complaint identification number CCHSAP70055

on 10.09.2006

__________________________________________________

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