Renewal replacement windows by Anderson

We had almost $20,000 of Renewal by Anderson windows installed in our home. The crew does put down a red carpet as they enter your home, however they were contracted to replace any rotten wood, failed to do that and covered the rotted wood and charged to cover the rot. Quite by accident another carpentry team had to uncover a sill and found the cover up!

The company has failed to refund the cost of correction.

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I had the same problem. All they do is cover up the rotten wood. Did not even insulate the windows correctly. When I called to complain to Anderson, told me it was not their problem, but to deal with Renewal. Anderson Did not stand behind their product. I used a company in MD, they refused to repair the correct way & they took me to court. I in turn found someone to back my problem, but it was hard & expensive to find this great guy that knew a lot about construction. I won, a reduction in payment, but as much as they charge, they still made money off me. It was hard to find someone to help me to write up a report.