best buy on clark by diversey chicago

best buy by century mall in chicago.I tried calling this store for 2 hours trying to see if they had a game.The first 2 times I called the operator didnt answer, it must of rang 75 times.Then i tried to call electronics and It rang 50 more times.Then I called again and after about 50 rings someone finally picked up.I voiced my complaint and she told me to give her my # and the manager would call back.I said no thanks, I just want to know if you have a video game, then she said I'll tranfer you and said no, THATS BEEN THE WHOLE PROBLEM FOR THA LAST 2 HOURS.Then she put me on hold for 20 minutes and I finally hung up.I'm so pissed right now thats why I am righting this.I WILL NEVER SHOP AT THIS STORE EVER AGAIN>SCARRY MANANAGMENT>HOW CAN YOUR RUN A STORE LIKE THIS!!!!!!!