Fw: ORDER # 182 301 1106 ...Unable to Download Symantic AntVirus

OCT30/0835BDA

RE-TRANSMITTED

----- Original Message -----

From: A.M. SERVICES LTD

To: complaints

Sent: Friday, October 20, 2006 7:18 AM

Subject: Fw: ORDER # 182 301 1106 ...Unable to Download Symantic AntVirus

OCT20/0816BDA

MAY WE SUGGEST YOU CANCEL THIS ORDER AND REFUND PAYMENT.

AND START FROM THE BEGINNING...

----- Original Message -----

From: A.M. SERVICES LTD

To: complaints

Sent: Friday, October 13, 2006 1:03 PM

Subject: Fw: ORDER # 182 301 1106 ...Unable to Download Symantic AntVirus

OCT13/1302BDA

RE-TRANSMISSION.....NOT ABLE TO 'RESUME DOWNLOAD'.

riginal Message -----

From: A.M. SERVICES LTD

To: complaints

Sent: Wednesday, October 11, 2006 11:42 AM

Subject: Fw: ORDER # 182 301 1106 ...Unable to Download Symantic AntVirus

OCT11/1142BDA RE-TRANSMISSION

----- Original Message -----

From: A.M. SERVICES LTD

To: Email User

Sent: Tuesday, October 10, 2006 12:21 PM

Subject: ORDER # 182 301 1106 ...Unable to Download

OCT10/1209BDA

Billing Address

Order Number: 182 301 1106

Order Date: 05-OCT-06

Billing Address:

ANDREW SINCLAIR

A.M.SERVICES

69 PITTS BAY ROAD

PEMBROKE, HM08

BERMUDA

e-mail address Email User

I purchased NORTON INTERNET SECURITY 2007 on 5 October 2006.

....Downloading commenced

....Expiration date continues as 'November'

In attempting to download again ....receive UNKNOWN PUBLISHER

Tried recommended troubleshoot procedures....but no luck.

Grateful for assistance.

Thanks and regards,

Andrew