Advance Placement Services, Inc

These guys are a locating service for vending machines. I called originally

and spoke with Jay Baird and had got a good feeling about him and his

company. He seemed concerned about my business and assured me that he would

get my machines placed ASAP. He told me that I would be contacted a couple

of days after he received my contract and deposit. I called him back a week

after he received the contract and deposit and was told by the "Vice

President" that I could not speak with Jay at all. In addition, when I told

the "Vice President" of my disappointment, he proceded to get rude with me.

I am in customer support myself, and if I would have said some of the things

he said to me, I would be fired on the spot. I also asked to have Jay Baird

himself call me back so that I could express my disappointment, and was

basically told that Jay would not call back. So much for "customer service".

Sincerely,

Milo Nelson

Unhappy Consumer

Comment On This

I had a bad experience with these unprofessional rubes too. The woman I spoke to mostly was Jennifer Baird, who I am told is a lawyer by trade. (Maybe that would explain her rudeness). Not only did they place my machines at crappy locations, but when I called to try to get one re-placed, which is supposed to be a part of their service, she never called me back. I didn't pursue it because I don't much trust their placement ability anyway.