JordanAlmonds.com; a/k/a Ebulk.com; a/k/a HometownCandy.com

Posted on Friday, October 27th, 2006 at 9:08pm CDT by 0a0ba104

Company: JordanAlmonds.com; a/k/a Ebulk.com; a/k/a HometownCandy.com

Category: Other

Do not order from any of these companies!

This complaint is for fraudulent charges on my credit card and undelivered products. On September 25th, 2006, I placed an online order from the JordanAlmonds.com website, further noting an October 15th event date. The company charged my credit card without any intention of shipping any goods. The October 15 date passed and no shipment was forthcoming. After numerous phone calls (which just directs you to a voice mail, or a message announcing that the mailbox is full) and email messages, this issue still remains unresolved. This company has not shipped any items nor refunded the charges they debited from my credit card. JordanAlmonds.com and their other business operations listed above have had numerous complaints posted on this site and the BBB. These companies deliberate and unauthorized charges for goods/services which they have no intention of delivering constitutes fraud, deception, negligence and falls under several criminal offense.

I wish I had researched about these companies operations prior to trusting their false claims on their website. Below is an excerpt from a web blog:

“There are some great candy webstores out there. And there are also that are not so great. I’ve been contacted twice in the past month regarding HometownCandy.com, which is run by the same company that runs JordanAlmonds.com and ebulkcandy.com. (I’m not doing any linking here where not necessary.)

The complaints I’ve heard are from people who place an order and never get their candy. Their credit card is charged but then nothing is shipped and of course their emails and phone calls go unanswered.

First, JordanAlmonds and ebulkcandy are not completely secured. Sure, when you put stuff in a cart and check out at either site, it is a secure page (that’s when you see the https:// in the address). But there are also prompts on JordanAlmonds to input your credit card on unsecured pages and on ebulkcandy. Bad form. You’re opening yourself up to someone else sniffing out your credit card number and other personal info.

Now, I haven’t ordered from either of these companies so I cannot testify one way or another personally. But here are the Better Business Bureau listings for them:

HometownCandy.com - 1 complaint which is unresolved. HometownCandy is not a member of the BBB.

JordanAlmonds.com - 7 unresolved complaints this year. Not a member of the BBB.

Former businesses:

EBulkCandy.com - 52 complaints, 4 resolved in Morrisville, PA. It’s not clear if this site is still in operation. It’s up, but doesn’t appear to have been updated this year. The have had several different locations, and each one has its own file with the BBB. Ewing, NJ (28 complaints, 2 resolved), Hamilton, NJ (1 complaint, unresolved), West Trenton, NJ (18 complaints, 3 resolved)

Also, go to Complaints.com and check any one of those business names.

Alexa and a domain name search reveals that ebulkcandy’s domain is held in the Czech Republic by the same contact info as HometownCandy but doesn’t show a direct relationship to JordanAlmonds (except for an address in NJ in common). “

For those of you lucky enough to have received a response from Jordan Almonds, notice that it was signed by a person named “KAREN”. The same person answering all these posted complaints online… comically, all generated responses are the same… the company proclaims a “99% customer satisfaction” and “issues has been resolved”. If such was true, then why would so many people continue to file and post complaints on the web! Perhaps the reason for their non-delivery of products are due to the company’s expending time and effort deflecting the mounting negative web postings and addressing the 99% of consumer complaints. Hence folks, trust the valid consumer complaints and NOT these companies lies!


1 Comment

0d4efb2f, 2008-08-31, 07:13PM CDT

JordanAlmonds.com is a terrible company. I ordered my candy two months ago and my wedding is in 6 days and still have not rec'd my candy. I have tried numerous times to contact them by phone and email with no response. I advise any bride to never order candy from this company. They are a scam.

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