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stamps.com // it has the widest-spread fraudulent product advertising I've seen thus far

 
stamps.com // it has the widest-spread fraudulent product advertising I've seen thus far

I just signed up for stamps.com on Nov 2, 2006. Its capabilities were

described to me by phone that matched *exactly* what I needed to be doing

right this month as part of marketing tasks. Totally thrilled on my side,

but skeptical of the fact that it could do such great things. So I really

grilled the phone rep about the stamps.com software's detailed capabilities

and wanted to know for certain that his description was definitely going to

work. He said "I'm on a recorded line so I have to be telling you the

absolute truth".


I am using their downloaded desktop app, as part of the 4 week trial. The

specific claimed capabilities that I want such as printing a logo and

postage inside of a file with marketing content -- a capability I was

surprised existed, in a technical sense, and therefore grilled the rep

about -- are MISSING from their software. Equally upsetting, just printing

a logo next to the postage via their desktop app (as opposed to from within

a file with my marketing content in it) as is CLEARLY SHOWN on their video

demo and which is an option in the software app, is definitely NOT working

in their software.Then there is the biling issue, where they claimed I could

change from the only option for the trial, a $191 prepayment for a year, to

$15.99/month. But the 'change service plan' option in their software only

allows me to select one plan, which is the year prepayment.


Try to print 4 postcards on 4-up card stock - you'll be told that you need 4

sheets (even though each sheet is designed for getting 4 separate postcards

printed on it.)


Try importing your address book from outlook 2000 --- it wants you to find a

.CSV file or .ABX file from inside your computer. Trouble is, it's

extremely hard to locate the outlook address book in windows (its far from

being in an intuitive directory location), AND.... it wont be in the CSV

since thats not the native format for the outlook address book, nor ABX

format because ABX is a COREL WORDPERFECT ADDRESS BOOK FILE.


I have screenshots of the failed functions they are claiming their software

can do. If anyone can take on the lawsuit side of things, I am happy to

provide clear evidence of the above and more.

From: Message Author (click here to email author)
Date: Saturday, 04-Nov-06 06:07:54 CST

Business: Reply Online   Consumer: Comment On This

 

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