Builderdepot.com Bait and switch...
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Builderdepot.com Bait and switch... Advertised a specific Thermostat on Amazon.com as "In Stock". They substituted a less expensive one, without asking and at the price listed for the one I ordered. I wanted the specific one I ordered. Which is still listed on Amazon as "IN STOCK". I feel this is unethical bait and switching. If they want to substitute another item (which can be bought cheaper) they should give the customer the option rather than just sending it out at the same price. I will update this if they credit my account for the cost incurred for the item as well as my cost to ship it back. The other interesting thing is they can bill my credit card right away, but they say it can take up to seven days to process my return request. From: Message Author (click here to email author)Date: Wednesday, 29-Nov-06 12:27:55 CST Business: Reply Online Consumer: Comment On This |
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