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2-10 Home Warranty
Posted on Wednesday, November 29th, 2006 at 3:08pm CST by 8dea82f6
Company: 2-10 Home Warranty
We purchased our home on 10/01/04 (26-Months ago) for $175,000.
One of the builder's selling points was the 2-10 Home Buyers Warranty, which he said would cover our complete home for 10-years.
At the end of the 2-year, the 2-10 company sent a letter urging me to extend my appliance and equipment coverage which was expiring.
I was read that appliances and equipment are only covered for 2-years, but the structure is covered for 10-years.
Today, 11/29/06 my wife noticed the sheetrock over the bathtub upstairs was sagging down about 5-inches.
I immediately blocked it up to prevent further damage and went into the attic for a look.
There was no leakage or spills of any type and nothing was touching the sheetrock from the top.
I called 2-10 Home Buyers Warranty to files a claim. The courteous lady explained the process as follows:
I am to turn in the claim and the insurance company will send an estimator/adjuster to my home.
"When he/she arrives I am supposed to pay them $250 for their time and travel to estimate my damages".
I questioned the lady carefully to make sure I understood what she told me. My description above is exactly what she said.
I expressed my disapproval and outrage at this attempted rip-off. She indicated she didn't see how this was a rip-off at all, so
I asked her "If your brand new car had a problem and you took it to the dealership for warranty repair, would you expect the mechanic to charge you $250 just to examine your car?" She said the mechanic's $250 charge would not be fair, but still couldn't see the similarity.
Obviously these people are not only shysters, but they hire STUPID people. I guess smart ones wouldn't stay with them too long.
I STRONGLY RECOMMEND EVERYONE WITH THIS 2-10 WARRANTY TO READ THEIR WARRANTY BOOK BEFORE "EXTENDING" THEIR CONTRACT WITH THESE RIP-OFF ARTISTS.
PS: Monday, 11/27/06 I had received an invoice and offer to extend my warranty on the appliances and equipment for 1-year, for $348.00.
The Good Lord must have been watching over me, because I had already written a check to accept the offer, but hadn't mailed it yet.
Boy, that was a close one!