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Avis car rental

 
RE: Avis car rental

Mr. Koren Shalom,

 

Please find attached our respond to this message.

 

Regards

 


???? ????-??? | Hanoch-Levy Smadar


????????? ???? ????? | International Customer Service Supervisor


????? ????? (?? ??? ??????? ?.?.? ??"?)


Avis Israel (Dan Vehicle & Transportation D.R.T LTD.)


| ???"?: Email User | E mail:


??': 6170050-3-975+ Tel:


???: 6177405-3-975+ Fax:


 


_____


From: michael koren [mailto:Email User]

Sent: Monday, November 27, 2006 5:35 PM

To: Email User

Cc: michael yahoo koren; findel.airport; Catherine Deschodt; Levy, Smadar

Subject: Avis car rental



AVIS Hire Car - be careful


To whom it may concern,

I recently hired a car from Avis (November 2006 )

The smallest and cheapest car Opel Corsa 1200.

 

During parking the car was very slightly scratched by an unknown car.

 

When I returned it in Luxembourg the employee to whom I handed the car estimated

it as probably not more than 200 Euros, which also seemed to me too high.

 

I was astonished to get a bill of over 600 Euros !!!

 

The un waivable excess was defined as maximum of 590 Euros.

Inter alia they charge 75$ for handling fees ... (about the real amount of

the damage itself).

I enclose the sole picture that was provided by Avis which speaks to itself.

 

The company is taking advantage on the situation that foreign customers return cars in the airport

and do not have time to handle almost negligible damages by their own.

 

 

 

Michael Koren

 

 


_____


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From: Message Author (click here to email author)
Date: Tuesday, 19-Dec-06 02:49:46 CST

Business: Reply Online   Consumer: Comment On This Avis car rental

AVIS Hire Car - be careful


To whom it may concern,

I recently hired a car from Avis (November 2006 )

The smallest and cheapest car Opel Corsa 1200.

 

During parking the car was very slightly scratched by an unknown car.

 

When I returned it in Luxembourg the employee to whom I handed the car estimated

it as probably not more than 200 Euros, which also seemed to me too high.

 

I was astonished to get a bill of over 600 Euros !!!

 

The un waivable excess was defined as maximum of 590 Euros.

Inter alia they charge 75$ for handling fees ... (about the real amount of

the damage itself).

I enclose the sole picture that was provided by Avis which speaks to itself.

 

The company is taking advantage on the situation that foreign customers return cars in the airport

and do not have time to handle almost negligible damages by their own.

 

 

 

Michael Koren


From: Message Author (click here to email author)
Date: Monday, 27-Nov-06 09:34:50 CST

Business: Reply Online   Consumer: Comment On This

 

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