complain to USPS

I understand that sometimes mails get lost, but I would guess chances

are small. However, it happened to me three times in the past year.

The first time I sent some gift to my family in China using USPS

priority mail, and they didn't get all that I sent out. Some skincare

was missing. At that time I thought maybe it was the custom that doesn't

allow skincare shipped.

The second time one of my friends sent me some clothes and shoes from

Boston. The package traveled two weeks before it finally arrived, and

again I found I didn't get all that my friend sent to me. One single

boot and four sweaters were missing. I saved the original box and filled

out the form 1510 hoping someone can get back to me. Six months past and

I never heard anything about my lost stuff.

Now this is the third time. I sent a check and a cell phone home a month

ago using USPS priority mail. And Bingo! USPS lost my mail again!

I seldom use USPS to send packages, and based on these experiences, the

chance that they will lose the mail or package is 100%!

When I told one of my friends about all these, he said he always use

insurance which is much over the value of whatever he is sending by

USPS, because he knows the chance of getting the stuff lost is huge.

Certainly I’m going to do this in the future, and hopefully I can even

make some money on this. (It seems the chance of earning the money for

me is 100%, based on those experiences.)

I would also like to share one of my experiences with UPS which is

another terrible package carrier. They lost one of our packages about

three years ago. We had a lot of important things in it (I mean

important to us, not UPS) including our wedding rings. I tracked the

package all the way to Minneapolis but it didn’t come to our home. After

making thousands of calls they said they’ll try to look for it, but no

one came back to us within a year. Then after my wife complained about

it, some magazine reporter came to her and asked about details of the

experience, and even published the interview. Soon after this a manager

or whatever from UPS called us and said he would try to find the package

for us, and guess what, we got the package back within a week. But

although we got the package back we would still not say “thank you” but

“hate you” to UPS. Why couldn’t you really do something in the year

before the reporter’s interview?

I know one shouldn’t ask too much even if he pays the money to have

the package delivered, but come on, can you guys make the chance of

finishing your job a bit higher? And can you make your so called

costumer service a bit better?

And finally, I’m looking forward to getting my first refund from USPS

for my future lost packages.

Comment On This

Other then the fact what you are talking about is insurance fraud and against the law you also have to be able to prove what you sent was really worh what you paid or worth the declared value! You have to have receipts or some kind of proof before the insurance claim will be paid, but I guess you know that by now! And if by any chance you get away with your fraud then that makes you a criminal!