Dirt Cheep Music Atlanta (Smyrna) Georgia - Rude and no knowledge!

Rude and no knowledge!

On November 24 I bought a M-audio Uno (USB to midi adapter) on advise from

the store Dirt Cheep Music in Atlanta (Smyrna) GA, to connect a Yamaha

keyboard to my pc..

Once home I installed it and have been trying for hours to get this device

to work with my keyboard, without success.. After reading a lot on the

internet (Amazon was very helpful in this case!), it appears that this

device combined with Yamaha keyboards indeed has problems. (Not saying the

device is bad, just not compatible!)..

I went back to this store to tell them about my findings. I tried to tell

them and advise them that this M-Audio & a Yamaha keyboard (no matter what

model) has problems together.. They did not want to hear it and worse yet,

they tried to throw a couple of hard terms about midi in it, hoping to

confuse me. When they noticed I had also a lot of knowledge about midi

devices, it got quiet and the owner(!) started arguing that all midi is the

same and that what I told was nonsense. Perhaps I should also mention that

he did this while playing a guitar and not looking at me!

Another fun part he brought up, that it must be my pc’s hardware/software…

To bad for him however, I’m an IT professional so I knew 100% sure it was

not my pc.

When I finally got done with him, I had to explain my story again and

again!, to 2 more people who work there (guess one cannot handle a customer

with knowledge??)…

This is definitely a store I will NEVER go back again after such treatment.

C'mon.. from what I have found on the internet about +/- 60 people who have

exactly the same issue with this M-Audio Uno and a Yamaha keyboard. Are they

all wrong and is this rude person in the store right? I'll let you decide!

For all Yamaha users out there (and also others): I discovered a very good

USB to midi adapter to use is the UX16 and cost the same.

Dirt Cheep Music? They won't last this way.. Perhaps selling DIRT might be