Horror Exp. with HDFC BANK

My Name is T.P. Singh and I am writing this mail on

behalf of Client Name, Charanjit Singh.

I want to lodge a complaint with you and want

reimbursement of loss suffered plus compensation for

the harassment and bad name to my integrity and image,

due to fault on your side failing which I will be

having no other option but to forward this complaint

to RBI/ Media and I will not hesitant to move to

Consumer Court to settle the score.

Now come to the case. I have opened a Demat Account

(DP ID IN301151, Client Id:20503826) with Mayapuri

Branch in January’2006 on the persistent insistence of

your executive that they will deliver to the best of

their services. My first transaction took place in

the 2nd week of Ocotber’2006 in the form of purchase

of 7400 shares of Polaris Software Ltd., which was

duly taken in my account by the Branch. On October

16th’ 2006, we have directed the Mayapuri Branch to

sell the shares (vide delivery slip no. AA425414395

dated October 16th ‘2006) which was rejected and we

were told that the said account is deactivated. The

reason for deactivation given to us was

“Non-operational Account”. We were told to submit the

Pan No. Copy and Address Proof to get the account

activated which we duly submitted on October 17’2006

and acknowledgement was also taken by us. To our

HORROR EXPERIENCE the account was not activated and

when we enquired about the activation of account after

two days we were told that it has to be done through

Janak Puri Branch as their branch is small. Then we

went to Janak Puri Branch; they informed that Mumbai

Office would do it. Later on when nothing was done,

we again approached Janak Puri Branch and then we were

informed that Connaught Place Branch in Delhi would do

it. Later on finally, it was done on October’26th

2006.

Now I want the answer for the following questions:

1. How can you deactivate my account when I have paid

the charges for the whole year?

2. If the account is deactivated, how can you taken in

the shares in the account and why we were not informed

that the account is deactivated so that we must get

the same activated before going for the sale of

shares?

3. I have suffered a loss of Rs.31000/- (Rs. Thirty

One Thousand only). I want the reimbursement of this

amount together with interest.

Hoping for an early reply from your side.

Regards,

T.P.Singh